Mercedes-Benz of Grapevine

Everything was handled very smoothly during the sales and delivery process. I would recommend this dealership, and Russ Amsden, to anyone thinking about getting a Mercedes Benz vehicle. Super customer serv delivery process. I would recommend this dealership, and Russ Amsden, to anyone thinking about getting a Mercedes Benz vehicle. Super customer service! More

Very good quality of service and level of dedication from both Sales Person and Internet Sales Manager. Dealership facilities were also very impressive and all staff seemed very pleasant. both Sales Person and Internet Sales Manager. Dealership facilities were also very impressive and all staff seemed very pleasant. More

I've only had one car in my lifetime and I didn't consider a Mercedes as my next car. Not because I'm not fond of the brand, but I didn't think it was affordable considering my current financial obl consider a Mercedes as my next car. Not because I'm not fond of the brand, but I didn't think it was affordable considering my current financial obligations. However, I pray about everything (especially major decisions) and I was led to Mercedes. My overall experience was great and I went home with what was promised to me. Although I received a great gift out of the experience I hope that my sales rep was blessed by the experience as well. Everything fell into place perfectly and the excellent customer service was an added bonus. All the characteristics of my ideal sales rep was present and he worked with me until I received what I wanted. I would recommend the Mercedes experience to anyone and I definitely recommend Jeff and Mike as the go-to-guys. More

In searching to trade in my vehicle for a pre-owned vehicle, I was very pleased to find that the Mercedes dealership in Grapevine was both well located and extremely reasonably priced. Our car search vehicle, I was very pleased to find that the Mercedes dealership in Grapevine was both well located and extremely reasonably priced. Our car search experience was further enhanced by working with Kurtis Walker. Kurtis was very attentive to what we were looking for, and upon trade in ensured that our pre-owned C300 looked and drove like a brand new car. I really appreacited talking with him, and look forward to future purcahses through Park Place Grapevine. More

I am 42 yrs old and have purchased a lot of cars in my life and never have I been treated better than I was at Park Place! Rock is incredible! he went above and beyond explaining everything to me then h life and never have I been treated better than I was at Park Place! Rock is incredible! he went above and beyond explaining everything to me then had to do it all over again for the wife and a 3rd time for the kid. The car (E350) is perfect it drives like a dream when I brought it home the first night I couldn't get my wife to stop crying she was so happy. It was her perfect Birthday gift. Thanks Rock and Park Place I will be back and I'll bring friends. More

Every experience with Russ and the dealership was great. I definately would refer a friend. This is my second car and plan on purchasing another car in the fall. I definately would refer a friend. This is my second car and plan on purchasing another car in the fall. More

Jonathan was very friendly and helpful from the beginning. He was knowledgable of the products, and answered every question patiently without making us feel we were imposing on his time. The over beginning. He was knowledgable of the products, and answered every question patiently without making us feel we were imposing on his time. The overall process was excellent, and we always felt that Park Place wanted our business, and wanted to make us feel special. I would recommend this dealership to anyone looking for a new or used car. More

This was my first time in the dealership and i felt very welcome and the atmosphere was great,Philip was very helpful and friendly.I have the vehicle i want and i`m pleased.I would recommend anyone looking welcome and the atmosphere was great,Philip was very helpful and friendly.I have the vehicle i want and i`m pleased.I would recommend anyone looking for a Mercedes to Park Place.This was the best experience i`ve had purchasing a vehicle.I live 2hrs away and it was worth the drive.Thank you very much.God Bless! More

Having bought about 6 new cars thus far in life this was my first Mercedes experience. I purchased a 2012 E350. While my primary contact was Corey Bedford I also interacted with John Picinic, Russ Amsden my first Mercedes experience. I purchased a 2012 E350. While my primary contact was Corey Bedford I also interacted with John Picinic, Russ Amsden and Mario Pinney. All of the staff is top notch, they honor their words and agreements, treated me fairly with dignity - professionalism and mutual respect, have a no hassle attitude, the shop is high class, my deal was good, rate was good, and the sales closing process was smooth. By far the best car buying experience I have ever had. More

While I've owned several Cadillac's, BMW, and Lexus, this was my first visit to a Mercedes Dealership. I found the Staff to be very professional, and the sales person I dealt with, Mr. Tony Bedford, was extr was my first visit to a Mercedes Dealership. I found the Staff to be very professional, and the sales person I dealt with, Mr. Tony Bedford, was extremely helpful. Both his knowledge & expertise helped me decide on the purchase of an E 350. I will recommend Mr. Bradford and the dealership to both my friends and acquaintances. More