Mercedes-Benz of Grapevine

Got the best service and price. Will recommend friends and family. Michael and Derek made the whole process simple and seamless. Will come back to buy my next car. and family. Michael and Derek made the whole process simple and seamless. Will come back to buy my next car. More

The entire experience from the moment I walked through the door until I drove off the lot in my new C Class was friendly, professional and respectful. I was treated fairly. From sales to finance everyon the door until I drove off the lot in my new C Class was friendly, professional and respectful. I was treated fairly. From sales to finance everyone worked together to provide the quality and service that makes the Mercedes brand so indelible. Keep up the good work! More

Philip and John were great to work with. They were very upfront and willing to do what it took to make the deal process smooth and effortless. I will be back for our next vehicle and will tell all my frien upfront and willing to do what it took to make the deal process smooth and effortless. I will be back for our next vehicle and will tell all my friends about our great experience at Park Place. Great Job and Thank You. More

Love my new SUV!!! But what I loved even more was how I was treated as a customer! I have not had that level of customer service in a very long time! The best ever!! Thank you for everything Kristina was treated as a customer! I have not had that level of customer service in a very long time! The best ever!! Thank you for everything Kristina More

We recently purchased a new vehicle from Park Place Mercedes in Grapevine. From start to finish the process was flawless. Each and every person we came in contact with at this dealership provided us Mercedes in Grapevine. From start to finish the process was flawless. Each and every person we came in contact with at this dealership provided us with impeccable "white glove" treatment. More

I have never had a better car buying experience than I had with Corey Bedford and Park Place Mercedes in Grapevine. I inquired via the Internet over a weekend, received a response on Monday, test drove th had with Corey Bedford and Park Place Mercedes in Grapevine. I inquired via the Internet over a weekend, received a response on Monday, test drove the car on Wednesday during my lunch hour, and picked it up after work on Friday. Corey is knowledgeable, efficient, aware of the value of his customers' time, and so customer service-oriented he is a pleasure to deal with. I highly recommend Both Corey Bedford and Park Place Mercedes in Grapevine. More

I bought a ML 350 from Don in December of 2011 and had such a great experience that when it came time to purchase a used vehicle for one of my son's, I couldn't think of anyone I would rather deal with th such a great experience that when it came time to purchase a used vehicle for one of my son's, I couldn't think of anyone I would rather deal with than Don. He did not disappoint! He is a true gem who takes the pain out of buying a vehicle. I currently own 5 vehicles and have purchase many vehicles over the years - simply stated - Don is the best of I have ever seen! More

I THINK MY EXPIERNCE WAS GREAT, DOUG WAS VERY HELPFUL AND VERY EFFIENCE, I REALLY LIKE THE FACT THAT THE PAPER WORK WAS QUICK. EVERYBODY AT PARK PLACE THAT HELP ME WAS VERY NICE AND FRIENDLY VERY EFFIENCE, I REALLY LIKE THE FACT THAT THE PAPER WORK WAS QUICK. EVERYBODY AT PARK PLACE THAT HELP ME WAS VERY NICE AND FRIENDLY More

When we first visited your dealership we were looking at cedrtified pre-owned vehicles. Scott went out of his way to try and find something my picky wife would like, unfortunately nothing in inventory match cedrtified pre-owned vehicles. Scott went out of his way to try and find something my picky wife would like, unfortunately nothing in inventory matched her taste. He followed up as any great sales person would to try and get us back into the dealership. His persistance paid off and we came in on a Saturday that he was off, which is when we met Don, who found exactly what she wanted: Silver E-350, Tan Interior, with the panoramic sun roof. Bad part for me was only in a 2013. I have always admired those vehicles on the road, so Don and Scott went to work and made it happen. I am extremely excited to know that we should have little or no out of pocket expense due to the great job explaining the extended warranty and service pre-paid options. Please let Leadership know that they have at least three very capable people working at their dealership. I'm sure the rest are just as good, but I have not had the opportunity to meet any one else at this point. More

Tom Titus was great. He met us outside. I explained what I was looking for and we chose a vehicle within 20 minutes. After driving around DFW looking for a vehicle this was such a relief. The showroom what I was looking for and we chose a vehicle within 20 minutes. After driving around DFW looking for a vehicle this was such a relief. The showroom is spectacular. The service we experienced was without exception. My 11 yr old said on the way home,"Daddy, we need to tell everyone about Tom and they should buy there cars only at Park Place.". Not kidding. I've spoken to Tom several times since we bought the vehicle. He talks to you like an old friend. Unless out of my control I will only purchase my next vehicles here. A quick note about Parrish Michener. He helped with the financing portion. Went through everything thoroughly but quickly and we never felt pressured to "add on" anything. Thanks to everyone! More