Mercedes-Benz of Grapevine

Jake is absolutely fantastic! I had the pleasure of working with him for a lengthy 6-hour period while we sorted out the deal, and I must say, he exceeded all my expectations. Thr I had the pleasure of working with him for a lengthy 6-hour period while we sorted out the deal, and I must say, he exceeded all my expectations. Throughout the entire process, Jake handled all of my questions, concerns, and even my operator errors with an impressive level of friendliness and flare. You’re in good hands with him!!! More

I recently purchased my Mercedes and I had a fantastic experience. Kal Elhamad was extremely knowledgeable, helpful, and patient throughout the entire process. He took the time to understand my needs and experience. Kal Elhamad was extremely knowledgeable, helpful, and patient throughout the entire process. He took the time to understand my needs and preferences, and he was able to find the perfect car for me. I highly recommend visiting Kal at this dealership. Great customer service and a great car-buying experience! More

Marco was a pleasure to work with, very knowledgeable and personable. Ordered the vehicle and upon arrival the networks were hacked so Marco and his team manually uploaded the paperwork for me to take owner personable. Ordered the vehicle and upon arrival the networks were hacked so Marco and his team manually uploaded the paperwork for me to take ownership. Amazing service! More

Simple no pressure buying process. Extremely professional sales personnel Concierge did excellent job of explaining the inner workings of the car. Extremely professional sales personnel Concierge did excellent job of explaining the inner workings of the car. More

Tom cared about his customers, therefore, people would come back to get their next car. There were new features in the new models, he showed me patiently. come back to get their next car. There were new features in the new models, he showed me patiently. More

I have bought many cars from mercedes of grapevine and they are extremely professional and great at what they do they are extremely professional and great at what they do More

Kal provided excellent customer service and professionalism. He was accommodating and made us feel comfortable through the whole transaction. Kal made the car buying experience more enjoyable a professionalism. He was accommodating and made us feel comfortable through the whole transaction. Kal made the car buying experience more enjoyable and I would recommend this dealer to anyone! More

Great salesman, great representative for your dealership! Even though we didn’t buy this visit, we expect to be working with James soon-no one else! Even though we didn’t buy this visit, we expect to be working with James soon-no one else! More

Tom is very helpful during my purchase. Responsive on communication and always available to help on request. Responsive on communication and always available to help on request. More

Great experience. . no pushy dealer.. very relaxed, let me make my decisions.. makes me want to buy a mercedes even more . no pushy dealer.. very relaxed, let me make my decisions.. makes me want to buy a mercedes even more More