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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
2,000 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 2,001 reviews

November 03, 2024

Amazing and excellent customer service. Look no further if your are looking for a new car. More

by murtalabello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Basel Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

Thank you for sharing!

November 03, 2024

Worked with Scott yesterday on a pre-owned CPO wagon, It was an excellent experience. Scott and his team made this a simple, efficient, low pressure, respectful transaction. Scott and his team were person More

by MHB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

We're so happy to hear about your excellent experience with Scott and our team at Mercedes-Benz of Grapevine. Thank you for taking the time to share your feedback.

November 01, 2024

I would like to express my sincere gratitude for the exceptional car buying experience I had today. Dyan, the sales representative who assisted me, went above and beyond to ensure that I found the perfe More

by Tierralstephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dyan Hiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

Thank you for sharing your positive experience!

October 30, 2024

Beautiful storefront, friendly people, sales person knowledgeable and helpful, management willing to negotiate to get our business. More

by Makelke
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter Cafferata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyan Hiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

Thank you for the kind review!

October 29, 2024

Our family needed an additional vehicle for my wife, and I recently had the pleasure of working with Tom Lim at Mercedes-Benz of Grapevine. I can honestly say it was the best car-buying experience I've More

by Sopheakhuot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience and choosing Mercedes-Benz of Grapevine!

October 29, 2024

My experience with Mercedes Benz was superb. Dyan Hiner did a outstanding job in making my decision on my new car. She is such a beautiful person to work with. Her dedication to her customer More

by knewhouse0412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyan Hiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

Thank you for your wonderful feedback!

October 28, 2024

Tom was a joy to work with. He really cares about his clients and has such a great personality. I definitely recommend anyone to work with him for their Mercedes purchase!😀😀 More

by MichelleB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Meyers
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

Tom will be thrilled to hear your kind words. Thank you for recommending us!

October 27, 2024

Best place to find your vehicle. Tom Lim was amazing salesman with friendly services. Highly recommend More

by laseng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, Lim
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

Thank you for sharing!

October 26, 2024

Awesome dealership. Basel Abbas is my go to person for future AMG vehicle. I will also recommend him to my family members. Thank you More

by armbenderc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Basel Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

We appreciate your wonderful feedback and look forward to assisting you with your future AMG vehicle needs!

October 25, 2024

It was a very pleasant experience buying car at the Mercedes-Benz of Grapevine. Dyan Hiner, sale experience manager,was very patient and provided answers for all of our questions as well as explained a More

by myokywe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dyan Hiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mercedes-Benz of Grapevine responded

Thank you for sharing your positive feedback with us!

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