Mercedes-Benz of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Best choice for the most positive Mercedes vehicle buying experience from search to drive out. experience from search to drive out. More
We love this dealership! Beautiful, clean, highly professional environment, friendly and dedicated staff. We just purchased our second vehicle from Avondale and it was a seam Beautiful, clean, highly professional environment, friendly and dedicated staff. We just purchased our second vehicle from Avondale and it was a seamless and pleasant experience. More
Great Communication! We worked with Jake before and came back again this time! He is excellent We worked with Jake before and came back again this time! He is excellent More
Dyan H. Is so helpful - knowledgeable of all Mercedes. She helped me pick out my new 2025GLC -which I love ❤️. She is very understanding & her word is gold. Is so helpful - knowledgeable of all Mercedes. She helped me pick out my new 2025GLC -which I love ❤️. She is very understanding & her word is gold. That’s the type of a sales representative u want helping u decide on a Mercedes. She is honest as well - can’t ask for more - love how all was handled at this dealership! The whole Mercedes team are super kind too !! More
Customer service seems to be embedded in the culture at this dealership.Unexpected pleasant surprise given lack thereof everywhere else. Kudos. this dealership.Unexpected pleasant surprise given lack thereof everywhere else. Kudos. More
Jake Myers was professional, courteous, responsive, and timely. He gave detailed information when I asked for it, and also humored my many requests while performing due diligence on the car. I will buy car timely. He gave detailed information when I asked for it, and also humored my many requests while performing due diligence on the car. I will buy cars from him again. The dealership itself is nice, quiet, and clean with good amenities. Thanks for an easy buying experience. More
I had posted a negative review on what was a very frustrating situation, but I’ll tell you what, the dealership stepped up (specifically The elusive Paul and Clyde) and delivered 110%! ….and turned t frustrating situation, but I’ll tell you what, the dealership stepped up (specifically The elusive Paul and Clyde) and delivered 110%! ….and turned the matter around in less than a day! This is why I keeping coming back to this dealership for every car purchase and the service! Nothing guarantees against a few bumps along the way, but ultimately this team delivers over and over! More
Cadarrel provided exceptional customer service from the beginning to the end. Not only did he provide us with a wealth of information, he also was available to us when we had additional questions. He made beginning to the end. Not only did he provide us with a wealth of information, he also was available to us when we had additional questions. He made our transaction run smoothly, and even surprised me with a red bow on top of my vehicle upon delivery. I’ve always wanted a red bow on my new car, but he had no idea. God will give us the desires of our heart. If you’d like friendly customer service with a smile, go see him. Thank you Cardarrel for making my dream come true!!! More
I had an outstanding car-buying experience with Dyan at the Grapevine Mercedes! She is truly fantastic from start to finish, friendly, and accommodating throughout the entire process, from test drive to f the Grapevine Mercedes! She is truly fantastic from start to finish, friendly, and accommodating throughout the entire process, from test drive to finance. She truly embodies the Mercedes-Benz standard of excellence! Highly recommend her for a seamless and personalized experience. 5 stars More
I had an amazing experience! Khal really helped me and was able to meet my needs!! Would definitely recommend him and would go back to this place! Khal really helped me and was able to meet my needs!! Would definitely recommend him and would go back to this place! More