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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,907 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,907 reviews

September 21, 2024

Best choice for the most positive Mercedes vehicle buying experience from search to drive out. More

by Joyousnoela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Basel Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

We love this dealership! Beautiful, clean, highly professional environment, friendly and dedicated staff. We just purchased our second vehicle from Avondale and it was a seam More

by Laurellyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Great Communication! We worked with Jake before and came back again this time! He is excellent More

by Jo Gillen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Dyan H. Is so helpful - knowledgeable of all Mercedes. She helped me pick out my new 2025GLC -which I love ❤️. She is very understanding & her word is gold. More

by cynthia.ritchey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Customer service seems to be embedded in the culture at this dealership.Unexpected pleasant surprise given lack thereof everywhere else. Kudos. More

by Mike.sood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lim
September 13, 2024

Jake Myers was professional, courteous, responsive, and timely. He gave detailed information when I asked for it, and also humored my many requests while performing due diligence on the car. I will buy car More

by Caleb B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cafferata
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I had posted a negative review on what was a very frustrating situation, but I’ll tell you what, the dealership stepped up (specifically The elusive Paul and Clyde) and delivered 110%! ….and turned t More

by Ajarema
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Clyde
September 12, 2024

Cadarrel provided exceptional customer service from the beginning to the end. Not only did he provide us with a wealth of information, he also was available to us when we had additional questions. He made More

by writtenupin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cadarrel Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

I had an outstanding car-buying experience with Dyan at the Grapevine Mercedes! She is truly fantastic from start to finish, friendly, and accommodating throughout the entire process, from test drive to f More

by vinay.singh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dyan Hiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

I had an amazing experience! Khal really helped me and was able to meet my needs!! Would definitely recommend him and would go back to this place! More

by bayan hammad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Elhamad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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