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Mercedes-Benz of Grapevine
Grapevine, TX
1,986 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,988 reviews
June 01, 2025
Tom was amazing. Made the whole process so easy. I was out of town in a different state and he was able to get me paperwork and have the car delivered so I wouldn’t c Made the whole process so easy. I was out of town in a different state and he was able to get me paperwork and have the car delivered so I wouldn’t come home and be without transport. Best buying experience ever. Cal, the sales manager was phenomenal. And Chris, thank you for driving two hours in the hot Texas sun and traffic to make sure I had my vehicle. Tom thank you so much for best buying experience ever. More
by Mrindiainus
May 31, 2025
Visited Mercedes to get my car serviced, my agent was Chad and he was AMAZING. Very professional, charismatic and personable, he makes you feel like you’ve known him forever. He placed me in a 2025 GLC30 Chad and he was AMAZING. Very professional, charismatic and personable, he makes you feel like you’ve known him forever. He placed me in a 2025 GLC300 loaner and I loved it so much that when I returned it, I told Chad I’m going to buy one today. He took me to Val, whom is also WONDERFUL. She is so sweet and caring, she’s like the sister you never had. When I say these two went ABOVE & BEYOND, they did just that! I honestly can’t say enough about these two and their customer service is beyond top tier!! They’re my sister and brother from another mother, lol. Needless to say, after I took home my new car, I brought my 23rd old daughter back to Val to purchase her a new Mercedes as well!!! If you want the best customer service in the service department, go see Chad. If you want the best sales person, go see Val. Luv them both 🔥🥰 More
by msjohnnawade
May 31, 2025
We had an amazing experience with Chase Kibodeaux at Mercedes-Benz of Grapevine! He was professional, friendly, and made the whole process effortless. Chase truly listened, answered all our questions, a Mercedes-Benz of Grapevine! He was professional, friendly, and made the whole process effortless. Chase truly listened, answered all our questions, and ensured everything was smooth and stress-free. His customer-first approach built trust, and we’d gladly work with him again. Highly recommend—thanks, Chase, for going above and beyond! More
by NewCarMom
May 29, 2025
We both feel like the dealership treat us very fair and kind and very informative, really took care of us. We’ve been shopping at the Oklahoma dealership and they were not as kind. I have to say Chase wen kind and very informative, really took care of us. We’ve been shopping at the Oklahoma dealership and they were not as kind. I have to say Chase went above and beyond to take care of us. More
by dorischappell
Employees Worked With
May 24, 2025
Absolute professionalism all around marco and his team was 10/10. I will actually be recommending my mom to come in and look for her new lease. Thanks for the thorough walk through as well as the perfect was 10/10. I will actually be recommending my mom to come in and look for her new lease. Thanks for the thorough walk through as well as the perfect work with me on the numbers excited for the new vehicle More
by nando
Employees Worked With
May 23, 2025
Exceptional customer service. Our sales manager Jake Myers was patient and made our car buying experience a smooth, quick and pleasant one. This dealership rocks. Our sales manager Jake Myers was patient and made our car buying experience a smooth, quick and pleasant one. This dealership rocks. More
by tejakota
Employees Worked With
Jacob Myers
May 21, 2025
I had an outstanding experience at Mercedes-Benz of Grapevine purchasing my GLE 450e. From start to finish, Val made the entire process smooth, transparent, and enjoyable. She was knowledgeable, patien Grapevine purchasing my GLE 450e. From start to finish, Val made the entire process smooth, transparent, and enjoyable. She was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. The GLE 450e is everything I hoped for, and Val ensured I felt confident and well-informed every step of the way. Highly recommend both the dealership and Val if you’re in the market for a luxury vehicle. More
by matthew
Employees Worked With
May 21, 2025
We really enjoyed meeting Chase and working with him on the purchase of our car. We will definitely recommend him and Mercedes Benz of Grapevine to anyone interested in buying a new or CPO vehicle. the purchase of our car. We will definitely recommend him and Mercedes Benz of Grapevine to anyone interested in buying a new or CPO vehicle. More
by wdtaylor777
May 19, 2025
Orlando gives us 5-star service every time we buy at Grapevine Mercedes. He continues to help answer questions and guide us even after the sale is complete. Mercedes Grapevine also is a first class bu Grapevine Mercedes. He continues to help answer questions and guide us even after the sale is complete. Mercedes Grapevine also is a first class business and treats its customers very well. I will continue to be a customer! More
by Julievenegas98@gmail.com
Employees Worked With
May 18, 2025
We’ve had the pleasure of working with Marco not once, but twice—and each experience has been nothing short of outstanding. His professionalism, honesty, and genuine care made both car purchases smooth, s but twice—and each experience has been nothing short of outstanding. His professionalism, honesty, and genuine care made both car purchases smooth, stress-free, and actually enjoyable. Marco treated us like family and went above and beyond to make sure we were completely satisfied. We also want to recognize Ricky, the director, who leads with excellence and integrity. His leadership clearly sets the tone for the entire team. Both Marco and Ricky have earned our trust, and we truly wouldn’t go anywhere else. Thank you for treating our family with top-tier service every single time. More
by Ellis Family
