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Mercedes-Benz of Grapevine
Grapevine, TX
1,880 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,880 reviews
December 21, 2024
I never leave reviews but Grapevine MB and Basel in particular went above and beyond to make my car purchase experience everything it should be: informative, smooth and enjoyable! I was so impressed! T particular went above and beyond to make my car purchase experience everything it should be: informative, smooth and enjoyable! I was so impressed! Top notch. More
by Barb
Employees Worked With
December 19, 2024
I recently purchased an AMG GLE 53 Coupe from Basel, and I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part of our family. His warmth, professionalism, and dedication to his clients go far beyond expectations. Basel took the time to understand my needs, answered every question with care, and ensured the process was seamless and stress-free. He treats his customers like family, and his genuine approach makes such a difference. I’m forever grateful for the way he went above and beyond for both me and my mom. If you’re looking for a trusted professional who truly puts his heart into what he does, Basel is the person to see. Thank you, Basel, for making this such a special experience for our family More
by Deborah Marroquin
December 19, 2024
Val delivered an exceptional experience from beginning to the end. She demonstrated a high level of professionalism, promptness and punctual throughout the process. This has been the best car buying experien the end. She demonstrated a high level of professionalism, promptness and punctual throughout the process. This has been the best car buying experience we ever had. Thank you Val for your outstanding customer service! More
by jayfonteno22
December 18, 2024
Basel is unmatched in his gifts with people! He arrived at a deal in 15 minutes and made the experience truly a Christmas miracle! Unbelievable experience! He arrived at a deal in 15 minutes and made the experience truly a Christmas miracle! Unbelievable experience! More
by chelsea
December 18, 2024
We had a great experience with our recent purchase of an all electric SUV . Jake our salesman was very good at explaining all the features and the differences between trim levels. He did a good job taking u all electric SUV . Jake our salesman was very good at explaining all the features and the differences between trim levels. He did a good job taking us on a test drive and showing the features that helped our decision process. More
by Subbu
Employees Worked With
December 17, 2024
I had the experience working with Jake Myers, and he was upfront honest and great to work with upfront honest and great to work with More
by shahmirkhan90
Employees Worked With
December 17, 2024
I have always had good luck with this dealership. Everyone is always kind and respectful. Cadarrel was amazing! Everyone is always kind and respectful. Cadarrel was amazing! More
by Latz
Employees Worked With
December 14, 2024
Honest! !! So refreshing to meet a car salesperson who looks out for the buyer too!!! !! So refreshing to meet a car salesperson who looks out for the buyer too!!! More
by G238
Employees Worked With
December 14, 2024
Basel was great! This is my second car purchase from him and he always makes sure I feel comfortable and educated about my purchase. This is my second car purchase from him and he always makes sure I feel comfortable and educated about my purchase. More
by Tierra
Employees Worked With
December 12, 2024
Beaux has been absolutely fantastic! He guided us through the entire process and secured the best possible price for our car. I would definitely buy from him again! I highly recommend He guided us through the entire process and secured the best possible price for our car. I would definitely buy from him again! I highly recommend Mercedes-Benz of Grapevine! More
by Shruti
