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Mercedes-Benz of Grapevine
Grapevine, TX
1,984 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,984 reviews
May 24, 2025
Absolute professionalism all around marco and his team was 10/10. I will actually be recommending my mom to come in and look for her new lease. Thanks for the thorough walk through as well as the perfect was 10/10. I will actually be recommending my mom to come in and look for her new lease. Thanks for the thorough walk through as well as the perfect work with me on the numbers excited for the new vehicle More
by nando
Employees Worked With
May 23, 2025
Exceptional customer service. Our sales manager Jake Myers was patient and made our car buying experience a smooth, quick and pleasant one. This dealership rocks. Our sales manager Jake Myers was patient and made our car buying experience a smooth, quick and pleasant one. This dealership rocks. More
by tejakota
Employees Worked With
Jacob Myers
May 21, 2025
I had an outstanding experience at Mercedes-Benz of Grapevine purchasing my GLE 450e. From start to finish, Val made the entire process smooth, transparent, and enjoyable. She was knowledgeable, patien Grapevine purchasing my GLE 450e. From start to finish, Val made the entire process smooth, transparent, and enjoyable. She was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. The GLE 450e is everything I hoped for, and Val ensured I felt confident and well-informed every step of the way. Highly recommend both the dealership and Val if you’re in the market for a luxury vehicle. More
by matthew
Employees Worked With
May 21, 2025
We really enjoyed meeting Chase and working with him on the purchase of our car. We will definitely recommend him and Mercedes Benz of Grapevine to anyone interested in buying a new or CPO vehicle. the purchase of our car. We will definitely recommend him and Mercedes Benz of Grapevine to anyone interested in buying a new or CPO vehicle. More
by wdtaylor777
May 19, 2025
Orlando gives us 5-star service every time we buy at Grapevine Mercedes. He continues to help answer questions and guide us even after the sale is complete. Mercedes Grapevine also is a first class bu Grapevine Mercedes. He continues to help answer questions and guide us even after the sale is complete. Mercedes Grapevine also is a first class business and treats its customers very well. I will continue to be a customer! More
by Julievenegas98@gmail.com
Employees Worked With
May 18, 2025
We’ve had the pleasure of working with Marco not once, but twice—and each experience has been nothing short of outstanding. His professionalism, honesty, and genuine care made both car purchases smooth, s but twice—and each experience has been nothing short of outstanding. His professionalism, honesty, and genuine care made both car purchases smooth, stress-free, and actually enjoyable. Marco treated us like family and went above and beyond to make sure we were completely satisfied. We also want to recognize Ricky, the director, who leads with excellence and integrity. His leadership clearly sets the tone for the entire team. Both Marco and Ricky have earned our trust, and we truly wouldn’t go anywhere else. Thank you for treating our family with top-tier service every single time. More
by Ellis Family
May 15, 2025
Chase was a great professional who helped me achieve my car despise of the obstacles from the Dealership itself. Will definitely recommend. car despise of the obstacles from the Dealership itself. Will definitely recommend. More
by nesxpress2015
Employees Worked With
May 14, 2025
Tom As amazing! Took such good care of us! Despite some issues we still had a great experience! This was our first time shopping with this dealership and have deci Took such good care of us! Despite some issues we still had a great experience! This was our first time shopping with this dealership and have decided to continue to do future car buying through them! More
by Michele
May 14, 2025
Clyde Rodriguez is definitely knowledgeable and great customer service! He answered all our questions and made the process smooth and fast. Would highly recommend! customer service! He answered all our questions and made the process smooth and fast. Would highly recommend! More
by Zulema Velasquez
Employees Worked With
May 14, 2025
I can’t say enough wonderful things about Chase and all those friendly faces at Mercedes Grapevine. Super friendly, efficient, accommodating… we thoroughly enjoyed our experience. I would recommend Grapevi those friendly faces at Mercedes Grapevine. Super friendly, efficient, accommodating… we thoroughly enjoyed our experience. I would recommend Grapevine Mercedes, especially Chase. Very down to earth and honest as they come! More
by Tamara Jennings
