Back

Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,970 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Contact Dealership

1300 Texan Trail

Grapevine, TX

76051

Directions

By Type

Showing 1,970 reviews

May 05, 2025

Marcos was wonderful. He was knowledgeable and helpful making our experience smooth and effortless. We would highly recommend working with Marcos. More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the kind words! We're so glad Marcos made your experience smooth and effortless with his knowledge and support. We truly appreciate your recommendation and look forward to seeing you again!

May 05, 2025

From the beginning Chase made this experience a 10/10! He was super helpful and got everything done super quick. The whole process was stress free and overall a great experience! More

by Casey Herrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the amazing feedback! We're so glad Chase made your experience smooth, quick, and stress-free from start to finish. We appreciate your trust and are thrilled to hear it was a 10/10!

May 01, 2025

Terrible experience, terrible service from this sales guy and will never recommend doing business here More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davius Blackshire
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Grapevine responded

We’re truly sorry to hear about your experience—it’s not the level of service we strive to provide. We’d appreciate the opportunity to learn more and see how we can make things right. Please email us at ManagementTeam@avondale.com with more details so we can look into this further.

April 30, 2025

Very helpful Answered all for the questions Found the car we wanted and had a good test drive More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the great feedback! We're glad our team was able to answer all your questions and help you find the right car. Thank you for choosing Mercedes-Benz of Grapevine!

April 29, 2025

Jake is the best! From start to finish the buying experience was smooth, professional, efficient, and pleasant, which I did not have experienced in another dealership More

by C Daniels
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful review! We’re thrilled to hear that Jake made your car-buying experience smooth, professional, and enjoyable from start to finish. His attention to detail and dedication to service truly make a difference. We appreciate your trust and hope you enjoy every mile in your new vehicle!

April 29, 2025

I recently purchased a vehicle from Grapevine Mercedes and I couldn’t be happier with the experience. From the moment I walked in, Chade made me feel welcome and taken care of. They were knowledgeable, pa More

by Dylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Kibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the fantastic review! We're thrilled to hear Chase made your experience welcoming, smooth, and stress-free. Congratulations on your new vehicle, and we look forward to seeing you again!

April 28, 2025

We had a great experience with Jacob at Avondale dealership right from selecting our car till finalising all the paper work. We were looking for a car upgrade and he walked us through the entire pro More

by Sushil Sharma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We're so glad Jacob made your car-buying experience smooth, patient, and informative from start to finish. Your continued trust over the past five years means so much to us. We truly appreciate your recommendation and look forward to serving you again in the future!

April 28, 2025

Chase Kibodeaux was absolutely the best to work with. He explained all features and made the buying process easy. Would highly recommend buying from him. Thank you Chase! More

by shae_k74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the great feedback! We're thrilled to hear Chase made the process easy and took the time to walk you through everything. We truly appreciate your recommendation and look forward to seeing you again in the future!

April 26, 2025

A very consultative and straightforward process. Friendly and communicated well throughout. And well informed with key information. More

by REP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Asi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the great feedback! We're glad to hear the process was smooth, consultative, and transparent. We appreciate your trust and look forward to serving you again in the future!

April 23, 2025

Jake was great to work with. He helped me with finding the perfect car, and was very patient. More

by Hanada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the kind words! We're so glad Jake was able to help you find the perfect car and made the process smooth and patient. We appreciate your trust and look forward to serving you again!

1
...