Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
1,928 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,928 reviews
February 22, 2025
Marco was great. He was very thorough and made the transaction quite straightforward. I would recommend him. He was very thorough and made the transaction quite straightforward. I would recommend him. More
by jim
Employees Worked With
February 18, 2025
Clyde was wonderful in helping to know more about new car and be patient in answering all questions. and be patient in answering all questions. More
by srihari.bhimineni
Employees Worked With
February 18, 2025
Zach, Marco and Team exemplify MB's Mission to create vehicles that inspire...and delight customers & provide world class customer service. When you match that excellence with true white glove service, vehicles that inspire...and delight customers & provide world class customer service. When you match that excellence with true white glove service, you know you made the right choice with this dealership. More
by MH
Employees Worked With
Other Employees :
Tyler - Great contact and follow up
February 18, 2025
I have had my GL550 serviced at this dealership since 2016 and have been given exceptional service and care throughout the entire time. I also just purchased a new vehicle for my 18yr old daughter and Be 2016 and have been given exceptional service and care throughout the entire time. I also just purchased a new vehicle for my 18yr old daughter and Beaux took exceptional care to deal with various exigent circumstances to help her obtain her car on her birthday when that seemed impossible and also to carefully explain every step to her so that she also understood what was going on and could learn how to navigate a complex commercial transaction. Now I’m going to have to buy my next car from here as well. They are too good to leave. More
by Kristie Blumenschein
February 17, 2025
The process of buying a car was super easy,quick, and laid back. Straightforward and simple. laid back. Straightforward and simple. More
by Alitamez
Employees Worked With
February 17, 2025
We received top-notch service from Tom Lim and the entire team. They made sure to find the perfect vehicle for me. I walked away with exactly what I wanted and more! I could not be happier with our experienc team. They made sure to find the perfect vehicle for me. I walked away with exactly what I wanted and more! I could not be happier with our experience from the first text message to the follow up several days after my purchase. I feel like we have become part of a great family. If you are looking for the highest quality in German engineering and excellence in customer service, please go visit our friends at Mercedes Benz in Grapevine. You won’t be disappointed! More
by Nancyhueske
February 16, 2025
Supportive and welcoming! Information was transparent. Recommend buying from the dealer and excellent sales support Information was transparent. Recommend buying from the dealer and excellent sales support More
by adityad031
February 14, 2025
Clyde was so great! Walking me through a lease for the first time and making the signing of the papers for my husband so painless and fast! It could not have gone any be Walking me through a lease for the first time and making the signing of the papers for my husband so painless and fast! It could not have gone any better. He was so easy to work with! More
by briarbutler
Employees Worked With
February 14, 2025
Clyde was so great to work with. He got me in to a lease and explained everything very well. He was super patient when it was time to deal with my husbands schedule. He got him in an He got me in to a lease and explained everything very well. He was super patient when it was time to deal with my husbands schedule. He got him in and out with in 30 mins to do the paperwork. My husband hates that part. I am so happy. More
by briarbutler
Employees Worked With
February 09, 2025
Val made the sales process quick and painless. She walked me through the process and made sure I understood every step! She walked me through the process and made sure I understood every step! More
by Evan
