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Mercedes-Benz of Goldens Bridge - Service Center

Goldens Bridge, NY

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11 Reviews

11 Reviews of Mercedes-Benz of Goldens Bridge - Service Center

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February 19, 2022

I am the original owner of a pristine 1995 S320. Although this amazing automobile only has 30,000 miles the lack of use has required me to address some service issues like oil leaks, suspension no More

by angescud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Thompson (Service Advisor) Dean (Mechanic)
July 22, 2020

Needed a nys inspection Just purchase a cpo series e from out of state. Brought the car in for an nys inspection. Traded in a Jaguar for the Mercedes. The professionalism More

by Mets 626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill thompson
June 04, 2020

Bill Thompson Service Department is as good as it gets I bought a CPO C class from this dealership exactly a year ago. I have had the car serviced here twice and recently I had a check engine light come o More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Batista
March 08, 2020

Nice Experience with Service I recently purchased a CPO E350 from MBGB and I couldn't be happier with it. I was hearing a slight rotational noise in front... dropped off the car More

by S. Hart
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Varga
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Service Department My C300 was diagnosed by my mechanic as having a faulty fuel injector module. My husband called MB of GB and spoke to a service representative who qu More

by Disappointed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Thompson
October 17, 2018

Great experience! Bill from service great guy very upfront and no surprises. Definitely be back. Very understanding dealing with issues with my 15 year old Mercedes Ben More

by George3rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Thompson
May 24, 2014

Service Visit Review Estate Motors has made purchasing, owning and servicing my Mercedes cars an absolute delight. It is easy to drive in and park with or without an appo More

by JBronzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chipman, Jim Triola, Spencer, Dave and Rudy
Jul 03, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you so much for your response to our survey! Here at Estate Motors, not only do we strive to make the purchasing experience as pleasurable and stress free as possible, we try to maintain that same standard of excellence with our service department. John Chipman has been with our Estate Motors family for many years and has developed a wonderful relationship with many of our clients here. The rest of our staff in the service department works very hard to accommodate our customers as well. Please know that if you are our customer at Estate Motors, you are a part of the family! If you have any questions or concerns, please feel free to contact me at any time. Yours truly, Bob Federico

May 20, 2014

Super Service with a smile and a great cup of coffee Met by David Chin as I came into the service center to resolve some issues with our Mercedes. They had a loaner car ready for us and took care of all More

by Trimmyjib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chin
May 05, 2014

Great service John is always ready and willing to help with any service or general question John is the reason i own several Mercedes Benz automobiles I would More

by jlmlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chipman
December 04, 2012

I was getting my car picked up so it could be serviced from Estate Motors, as they were driving it out of my driveway they crashed my car. Estate Motors originally told me they would "take care of everyt More

by PizzaStation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy
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