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Mercedes-Benz of Goldens Bridge

Goldens Bridge, NY

4.6
221 Reviews
Mercedes Benz of Goldens Bridge has been a family owned and operated dealership, serving the community 53 years. You are guaranteed to speak with sales representatives who are highly trained and knowledeable and share your enthusiasm for Mercedes-Benz. Our commitment is to deliver unrivaled customer service and quality vehicles. With our vast inventory of both new and pre-owned Mercedes-Benz, it is easy to find the vehicle that fits your needs best. When it is time to service your vehicle, our customers enjoy free pick-up and delivery and the use of one of our new Mercedes-Benz complimentary loaner vehicles. When you vist our showroom, we offer free Wi-Fi and hot beverages to ensure that your experience is comfortable and enjoyable. We are conveniently located at 321 Route 22, off of 684, or you can use our complimentary shuttle service from Golden's Bridge and Katonah train stations.
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321 NY-22

Goldens Bridge, NY

10526

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Showing 221 reviews

August 22, 2014

new car purchase When I went to Estate Motors I knew what I wanted but was not sure which dealer I wanted. My conversation started with Bob Federico an was later joine More

by Arthur Sine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Robert Federico , Robert Cinelli
Aug 26, 2014 -

Mercedes-Benz of Goldens Bridge responded

Hi Arthur! Thanks so much for responding to our survey. We look forward to a long-lasting relationship with you here at Estate Motors. Our sales and service department are always working hard to give our customers the very best in customer care and we are thrilled to hear you have already had such a positive experience in the short amount of time we have had together. Good luck with your new vehicle and please know that I am always available if you ever have any issues or concerns. Sincerely, Bob Federico

August 19, 2014

Best Salesperson/Friend...........Layne. I was looking for my dream car and almost made a mistake in purchasing a ML350 at Greenwich, CT. The experience I encountered in Greenwich was somethi More

by rosafc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Aug 20, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you so much for your response to the survey. I am very happy to welcome you into the Estate Motors family. Layne, like all our salespeople, is very knowledgeable and strives to give his customers his undivided attention throughout the entire buying experience. We pride ourselves in taking care of our customers from the moment they walk in to our showroom and it doesn't end with the sales department. You will find our service department to be as concerned with giving you the best experience possible as well. I would like to add that you should feel free to contact me with any of your concerns or questions that may arise. Sincerely, Bob Federico

August 04, 2014

Great Experience We were very happy with the experience we had at Estate Motors. Layne Sohun is a wonderful sales representative. He was very knowledgeable about the More

by dermotsalem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Aug 04, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you and welcome to the Estate Motors family! Layne is dedicated to his customers and works hard to deliver that wonderful car buying experience. He takes the time to make sure his customers leave with no unanswered questions and makes himself available to all of his customers even after he leaves the dealership for the day. I appreciate your response to our survey and look forward to a long and happy relationship with you. Please feel free to contact me at any time with any concerns. Sincerely, Bob Federico

August 02, 2014

Wonderful service Our relationship with Bob Cinelli began with an email. He quickly responded to every question on our new build car quickly and efficiently. When we More

by Ekperigin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Robert Cinelli
Aug 04, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you so much for responding to our survey on DealerRater. Bob has been with Estate Motors for many years now and works hard to give all his customers the very best shopping experience. He is extremely knowledgeable and his attention to detail is exceptional. I would like to welcome you to the Estate Motors family and if you ever have any questions or concerns, please feel free to contact me. Sincerely, Bob Federico

July 27, 2014

Painless Working with Layne was the only time I have enjoyed buying a car. He made the experience easy. As far as the 25 word minimum? Less is more. More

by ijsbndflkasdbf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Jul 28, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for your survey! I am so glad it was a positive experience. Warm regards, Bob Binette

July 25, 2014

the Layne Sohun experience I purchased a car from Estate Motors and had a positive experience. The best part was working with Layne Sohun. Layne remained patient and calm throug More

by leslie.henshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Jul 28, 2014 -

Mercedes-Benz of Goldens Bridge responded

Dear Leslie, It is always a great thing to hear a customer state that they have had a positive experience here at Estate Motors. Layne and the rest of our sales department work hard from the moment you walk in to the building, but it does not stop there. We are always here with any questions or concerns you might have. Please feel free to contact us at any time. Warm regards, Bob Binette

July 25, 2014

Great Experience! We were turning in our car from the previous lease and wasn't planning on getting another car but Layne gave us a great lease and we wound up with a n More

by joyce55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Jul 28, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for your response on DealerRater! A pleasurable shopping experience is what we always hope to achieve with all our customers here at Estate Motors. It is so good to hear that Layne was able to give you that great experience! Yours truly, Bob Federico

July 22, 2014

This was an overall very excellent experience Layne worked tirelessly to get the financing in place, he also was detailed in going through the paper work before my signature and was very thorough More

by sstewart1056
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Binette, Layne Sohun
Jul 28, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for your response to the survey. We work hard to make your car buying experience here at Estate Motors as stress free as possible. If you have any questions or concerns, please feel free to contact me. Warm regards, Bob Binette

July 15, 2014

Best Salesman Ever! We recently purchased a car from Estate Motors and were pleasantly surprised by the specialized attention we received from our salesman. He helped ev More

by DeniseRig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Jul 21, 2014 -

Mercedes-Benz of Goldens Bridge responded

Hi Denise, Thank you for taking the time to respond to the survey. Layne has proven to be an exceptional addition to our sales team here at Estate Motors. He works hard to give you the very best shopping experience, as do we all here at Estate Motors. I am very happy to hear that your experience here was a pleasant one and I am available anytime you might have any questions or concerns. Warm regards, Bob Binette

July 13, 2014

Easiest car transaction of a lifetime! Justin and Bob were a pleasure to work with! I just know I will be a customer for life! My goal is to send all my friends to them! Love my new GLK! More

by Debforese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Federico , Justin DeAngelis
Jul 14, 2014 -

Mercedes-Benz of Goldens Bridge responded

I appreciate the time you took to respond to the survey here on DealerRater. Justin has been a true asset to the Estate Motors team and we are very happy to welcome another satisfied customer to our Estate Motors family! If you have any questions or concerns please feel free to contact me. Yours truly, Bob Federico

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