Mercedes-Benz of Georgetown - Service Center

Reliable, relateable ,kind, courteous, responsive, accommodating,,thorough, respectful,excellence. Jarrod is the best service advisor. accommodating,,thorough, respectful,excellence. Jarrod is the best service advisor. More

Prompt, comprehensive service. Service providers are very attentive to customer needs. Very satisfied with my Sprinter service. Service providers are very attentive to customer needs. Very satisfied with my Sprinter service. More

Excellent service department, Darrel is great. I was able to get in very quickly, with a loaner, and they turned everything around right away. I was able to get in very quickly, with a loaner, and they turned everything around right away. More

Not a luxury experience. Troubles at all parts of my experience. I made an appointment yet it took 30 minutes to get checked in. Work that was supposed to take 5 hours took 7 Troubles at all parts of my experience. I made an appointment yet it took 30 minutes to get checked in. Work that was supposed to take 5 hours took 7. I was not updated on the progress I had to chase down the service rep for updates. When I was leaving my car was placed in a spot where I could not get out. I had to back up while two employees argued. Avoid this place too much to do with not enough staff. Try other luxury brands. More

On a road trip. Had tire failure. They got us back on the road quickly. Had tire failure. They got us back on the road quickly. More

Always satisfied with all departments at MBOGTX. Amanda H is the best service advisor in the business Amanda H is the best service advisor in the business More

Easy to set up service appointments. The expert answers all my questions with patience. Loaner car is excellent. The expert answers all my questions with patience. Loaner car is excellent. More

I have known this Georgetown Mercedes location to rank high in friendliness, promptness, and professionalism. high in friendliness, promptness, and professionalism. More

It has a very nice & professional staff. They waiting area is large & comfortable, it would be incredibly nice if it had a barista & bakery/snack area. It only has a self serve spot with onl They waiting area is large & comfortable, it would be incredibly nice if it had a barista & bakery/snack area. It only has a self serve spot with only water & a few can drinks. This place would absolutely be elevated by a full time barista. More

Great customer service from the Manager Daniel, and Service Manager Adam. It’s my go to dealership. Service Manager Adam. It’s my go to dealership. More