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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.6
488 Reviews

488 Reviews of Mercedes-Benz of Georgetown - Service Center

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June 23, 2023

Got me in early, found a loaner so I didn’t loose a day waiting on my vehicle and then completed the work quickly. More

by Ken Franklin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Fontenot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Georgetown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

Good, fast, reliable service! Jarrod did an amazing job taking care of me! Loved it! More

by Fna2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrod
Jun 27, 2023 -

Mercedes-Benz of Georgetown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

Took in my MB sprinter with issue of fwd collision sensor malfunction as well as the motorized side door adjustment. They took care of both issues quickly and completely. Appreciate the great service provid More

by Satoshi Iida
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
Jun 27, 2023 -

Mercedes-Benz of Georgetown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

Eric & the entire Sprinter service team were top notch, informative, & mega helpful! They made sure i was up to date on all the details, service options, & recommendations for my ride. More

by bart
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Fontenot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Dan Warren, Elicia Harris, Kevin Kelley, Jeff Geary, Tristan Shaner, Wendy Schonder, Thad Tucker
Jun 27, 2023 -

Mercedes-Benz of Georgetown responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 22, 2023

Excellent service and tech support. Provides detailed information on repairs needed, so that the customer can make informed decisions. The waiting area is very nice and offers work a More

by ssmith415
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lynette Rich
Jun 27, 2023 -

Mercedes-Benz of Georgetown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 21, 2023

The service team, especially Jarrod, keeps my MB in perfect operating condition. Jarrod stays on top of the process keeping me informed from start to finish. He makes me feel very valued. More

by Sonomamike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrod
Jun 24, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words for Jarrod, we appreciate it!

June 20, 2023

Love the communication over multiple mediums to take car of my car. They are just enough and not to much with deals I appreciate. I also love the staff. They've always been over the top courteous. More

by normaowen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Fontenot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Mercedes-Benz of Georgetown responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 20, 2023

Went in for yearly maintenance and Texas state inspection. We live in a different county which would have cost 7.00 but had to pay 18.50 —— the county rate for the dealer location. Wish someone More

by Jangato54
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lynette
Jun 23, 2023 -

Mercedes-Benz of Georgetown responded

Thank you, we appreciate the feedback!

June 18, 2023

Great service My service advisor Jarrod wasvkind and helpful. He also secured a loaner car for me More

by NEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrod
Jun 20, 2023 -

Mercedes-Benz of Georgetown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 18, 2023

I literally came home after finishing A service and my dash board is alarming low tire pressures in all 4 tires. I wish you guys checked the tire pressures and optimized them. Isn’t it part of your servic More

by Vish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linnet
Jun 21, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Lynette Rich the Service Advisor will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Adam Fontenot Service Director 512-409-5563. Thanks. We have already spoken to customer and we are taking care of him.

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