Mercedes-Benz of Georgetown - Service Center

Generally everything went well. I was provided a shuttle to my home and back to the dealership. My wife’s car was in for a B service and during the write up I was told that since I was provided a shuttle to my home and back to the dealership. My wife’s car was in for a B service and during the write up I was told that since I purchased the tires at the dealership, that the tires would be rotated. After picking up the car and bringing it home I noticed that the tires were not rotated. I mentioned this to my service advisor, Richey, via text message but never got a response back. More

Found safety issue repairs that needed to be fixed and made the necessary repairs while in shop made the necessary repairs while in shop More

The service rep was great my wife wa coming back from her doctors appointment when her car broke down made it to dealer ship where your rep took care of every thing a got my wife home in a Uber doctors appointment when her car broke down made it to dealer ship where your rep took care of every thing a got my wife home in a Uber More

I needed to change my tire, contacted the Service Rep Amanda. She told me to bring the car on Friday morning. I did bring the car, the service was done quickly and as promised at the advertised price. Amanda. She told me to bring the car on Friday morning. I did bring the car, the service was done quickly and as promised at the advertised price. More

Helpful, courteou, and pleasant staff. The service adviser, Aaron Lee, was especially attentive to our issues and concerns. The service manager was particularly helpful in getting a guick The service adviser, Aaron Lee, was especially attentive to our issues and concerns. The service manager was particularly helpful in getting a guick resolution to the scheduling delima. More

Awesome service all the way around - from check in thru checkout. My consultant Irlanne is the ABSOLUTE BEST!! checkout. My consultant Irlanne is the ABSOLUTE BEST!! More

Top notch customer service with every visit and friendly staff makes customers feel welcomed. Nice dealership. staff makes customers feel welcomed. Nice dealership. More

This Mercedes-Benz dealer is the best in US. They offered me an extended warranty and did an expensive repair on my car, free of cost. They offered me an extended warranty and did an expensive repair on my car, free of cost. More

Wasn't the fastest service for my car but they know how to treat customers right and find appropriate solutions. They were professional and accommodating in every aspect. Thx MB of GT to treat customers right and find appropriate solutions. They were professional and accommodating in every aspect. Thx MB of GT More

I enjoy the professionalism and the personal touch with every visit., they were fast and accommodating. every visit., they were fast and accommodating. More