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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.6
488 Reviews
Call Service Center (512) 930-6150

488 Reviews of Mercedes-Benz of Georgetown - Service Center

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November 15, 2023

The work and personnel are of the highest quality. Always! Always does whatever is promised and no surprises. More

by calldout61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Report | Print
Nov 16, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Very professional and thorough in dealing with the Problems encountered during multipoint inspection . On time . More

by baba. Kurapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Great service for the car. Great customer service. Kayle was awesome! Thus is my dealership of choice. More

by abramskaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
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Nov 11, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 07, 2023

Great customer service, professional service, answer all concerns/feedback, results oriented and meticulous and motivated More

by andre.beamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

First time customer. Had no idea what to do. They worked with me explaining each step. I was very pleased. More

by Rogergoodfellow361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Mercedes-Benz of Georgetown responded

We are pleased to hear that we were able to provide you with an enjoyable experience on your first visit with us! Thank you for your business. We look forward to the opportunity to assist you again in the future!

November 03, 2023

Adam, my service advisor, is awesome. Very knowledgeable! Excellent service. I would highly recommend asking for him. More

by cristy.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Adam provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Good and professional. Suggested the options with video. Easy to understand what needs to be done. Nice More

by Osamu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
Report | Print
Nov 07, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

I would like to give a better review but this time the visit didn’t go so well. They had my car for two weeks. They had the list that we needed fixed. Got the car back finally only because we were trading More

by Srwatx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel - service manager
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November 02, 2023

Excellent service and customer care! Everyone was courteous and efficient! I will always be a MB of Georgetown customer! More

by janet.hewlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Mercedez of Georgetown is the best. Service center is very thorough and Jarrod is a great rep to have. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Mercedes-Benz of Georgetown responded

It's great to hear that you consider Mercedes of Georgetown to be the best and that their service center is very thorough. Having a great representative like Jarrod can certainly enhance your overall experience. We appreciate your business and look forward to serving you again in the future!

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