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Mercedes-Benz of Georgetown

Georgetown, TX

4.7
712 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you. We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch. As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs. Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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7401 S Interstate 35

Georgetown, TX

78626

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Showing 712 reviews

March 30, 2017

Sales Anthony was incredible. Made the process easy painless and enjoyable. Will be back again and will send all my family and friends. Keep up the good wor More

by djack06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Falsetti
Mar 31, 2017 -

Mercedes-Benz of Georgetown responded

Thank you djack06 for the kind words about Anthony! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

March 28, 2017

Service The service department is great able to get my SUV in with short notice. Very informative and courteous staff. Wendy was very helpful. Will keep comin More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Schonder
Mar 28, 2017 -

Mercedes-Benz of Georgetown responded

Hi Scott, Thank you for your review of Wendy and our service department! Glad to hear we could squeeze you in on short notice!

March 27, 2017

Great customer service!! They have been prompt and courteous each time I have been to customer service department. Everyone in the process has been professional and make me fe More

by Linda I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
Mar 28, 2017 -

Mercedes-Benz of Georgetown responded

Hi Linda, Thank you for your review, it's great to hear we have done a great job for you and your Mercedes!

March 24, 2017

Always very helpful and I am treated with respect. They help me solve the problem without hAving to return a second time for the same problem. A great service rep. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
Mar 25, 2017 -

Mercedes-Benz of Georgetown responded

Thank you Joe for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your continued business and look forward to your next visit

March 20, 2017

Great Service; attentive to customer needs I came for routine service but was unable to get a loaner car as planned. So even though I had to re-schedule, my rep was very attentive to my needs. More

by Carco12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
Mar 20, 2017 -

Mercedes-Benz of Georgetown responded

Thank you Carco12 for the kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

March 20, 2017

Great overall experience Friendly sales reps. Put client and needs first. They pay attention to minor details. Would recommend at least stopping and shopping around here if lo More

by Eoresahc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim McAdams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regis Musabika
Mar 20, 2017 -

Mercedes-Benz of Georgetown responded

Thank you Eoresahc for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 17, 2017

Great caring service manager Alex is a professional caring manager with tech experience, and did everything nessesary to resolve the issues I had was my Sprinter. I feel confident More

by Lion boy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gonzales
Mar 17, 2017 -

Mercedes-Benz of Georgetown responded

Thank you for the kind words about Alex! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

March 09, 2017

Oil change The price was a bit hefty but I got it I'm driving a Mercedes. My issue is that for the price I should get the best service and I didn't. Customer ser More

by Gbs_2184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ishrak Chowdhur
Mar 11, 2017 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize that your service visit was unpleasant I would like an opportunity to fix this and to earn your business, please contact me at (512) 942-6924. I look forward to speaking with you. Dan Warren Service Director

March 07, 2017

Cordial and professional. I went to an scheduled service for my 2011 C300 and I ended up getting a beautiful 2016 model. Thank you Kevin Kelley, Eric Jordan and Regis Musabika. More

by Mario C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jordan, Regis Musabika, Kevin Kelley
Mar 08, 2017 -

Mercedes-Benz of Georgetown responded

Thank you Mario for the kind words about Kevin, Eric and Regis! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

March 07, 2017

No communication Dropped off my vehicle Saturday morning and was told that it would be ready Monday or at the latest Tuesday afternoon. I reached out in the morning, a More

by Chinese123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Bain
Mar 08, 2017 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for the lack of communication about your vehicle. I would like an opportunity to fix this and to earn your business, please contact me at (512) 942-6924. I look forward to speaking with you. Dan Warren Service Director dwarren@mbofgeorgetown.com

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