Mercedes-Benz of Georgetown

Great Service The service department is very efficient and easy to deal with. I complemented the ease and convenience of everything, from the text messages to info The service department is very efficient and easy to deal with. I complemented the ease and convenience of everything, from the text messages to inform you about your car and the easy pay online before you get to the dealership. I was in and out in 15 to 20 minutes! Brett Weldon was a great service person! More

Options I came to look at certified pre owned vehicles and was given the option to lease instead. Tim Ewald was great. I will tell all. I came to look at certified pre owned vehicles and was given the option to lease instead. Tim Ewald was great. I will tell all. More

Great Dealer Service A concierge greets you and gets you signed in. My service manager, Jeff Geary, checked with me within a few minutes to confirm what needed to be done A concierge greets you and gets you signed in. My service manager, Jeff Geary, checked with me within a few minutes to confirm what needed to be done on the vehicle. Throughout my time there he kept me informed as to the status of service taking place and the timing for completion. Amenities in the waiting area are excellent (coffee, soda, pastry, popcorn, etc..), although I was disappointed to see that newspaper subscriptions had been stopped, so no US Today or Austin Statesmen were available. I hope M-B management has not been overtaken by political correctness in response to a few (emphasis on "few") of their client's petty complaints that take offense to newspaper articles expressing views all along the political spectrum, from far left to far right. Customers and clients can always choose to exercise their right not to read the newspapers made available, and thus avoid having their tender sensitivities ruffled. Those who do enjoy reading up on current events while waiting for vehicle service completion miss this nice courtesy formerly extended by the management. The staff in the service area are friendly, courteous, and professional in their treatment of their customers. They meet or exceed all reasonable expectations in this regard. My vehicle was serviced and returned to me in a timely manner, and the routine car wash is always an extra appreciated bonus. Keep up the good work!! More

Aaron Black my salesman, was a perfect example of excellence I has a great experience, from selecting the model to signing the paperwork , everything.. ran smoothly. The people who helped me in the process made I has a great experience, from selecting the model to signing the paperwork , everything.. ran smoothly. The people who helped me in the process made all look straightforward. More

Excellent service I drive an hour and twenty minutes passing another Mercedes dealership to have my automobile service checked because of the excellent service I receiv I drive an hour and twenty minutes passing another Mercedes dealership to have my automobile service checked because of the excellent service I receive at Georgetown Mercedes. More

Always great They have always taken great care of my needs at Georgetown Mercedes Benz. I have been a customer for almost 10 years and will continue to take my ca They have always taken great care of my needs at Georgetown Mercedes Benz. I have been a customer for almost 10 years and will continue to take my car needs to them More

SERVICE Mr. Ballou and his staff in the Sprinter Service department have exceeded my expectations, again. They were able to repair my Sprinter after four repa Mr. Ballou and his staff in the Sprinter Service department have exceeded my expectations, again. They were able to repair my Sprinter after four repairs at other M-B Dealers. today, they were able to assist me with a problem. They have performed at a level that is above all the other M-B Dealers I have used. Please recognize there exceptional Service. BOBBY HALES More