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Mercedes-Benz of Georgetown

Georgetown, TX

Overview
Employees
Reviews
Vehicles
4.7
711 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you. We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch. As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs. Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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7401 S Interstate 35

Georgetown, TX

78626

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Showing 711 reviews

February 16, 2024

Excellent customer service, nice atmosphere, clean, courteous and friendliness every time I visit this dealership. More

by Zeezee5015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 13, 2024

Jarred service person was very helpful He explained me everything nicely I like he waits on me next time Thanks More

by kha78664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 09, 2024

Super friendly. Super helpful. Clean and large waiting room. Cafe with free and to purchase goodies. More important-they are honest More

by wenbruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician who worked on my sprinter
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Feb 10, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for your positive comments! We're thrilled to hear that our team was super friendly and helpful and that you enjoyed our clean and large waiting room with a café. Most importantly, we appreciate your recognition of our honesty. We appreciate your business and look forward to serving you again.

February 07, 2024

First class style. The moment I drove in, I got immediate attention, and my service advisor was with me within five minutes and we discussed the issues with the car. Co More

by Christopheritri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Mercedes-Benz of Georgetown responded

We're delighted to hear about your first-class experience. It's great that you received immediate attention upon arrival, and your service advisor was prompt in discussing the issues with your car. We're pleased to know that a couple of days later, you picked up your car and are very happy with the result. Thank you for choosing our services, and we look forward to serving you again in the future!

February 06, 2024

My service manager was excellent He advocated for me and kept me in the loop More

by Waynegwenhod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 05, 2024

Very friendly and informative sales people. They were quite helpful in my ordering a new SUV. When it arrived, the purchase went very smoothly. More

by Mike F
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Eric Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for sharing your positive experience with our sales team. We're delighted to hear that our staff was friendly, informative, and helpful throughout the process of ordering your new SUV. It's great to know that the purchase went smoothly. We appreciate your feedback and your choice to trust us with your vehicle needs. Safe travels in your new SUV, and we look forward to serving you again in the future!

February 05, 2024

Service advisor and maintenance work sub standard. Tire issues post work. Issue not resolved satisfactory. More

by RO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam De Leon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced after your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at afontenot@mbofgeorgetown.com. I look forward to speaking with you. Adam Fontenot, Service Director

February 04, 2024

They didn’t honour their quote they emailed me they said they didn’t put the price for tires but they put price for reseal this is the first time I feel like I am getting scammed.The manager tried to take c More

by nazliozemrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam De Leon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irlanne Pollard
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Feb 05, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to address your concerns and to earn your business, please contact me at afontenot@mbofgeorgetown.com. I look forward to speaking with you. Adam Fontenot, Service Director

February 01, 2024

My service advisor irlanne pollard was nice and explained everything the did. Thank you very much More

by Chokeyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
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Feb 02, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Irlanne provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

Low key, professional and courteous. Enjoyed the low pressure approach. Inventory was well stocked and presented very well More

by Goldeneyefxllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Kassab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter in Finance
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Feb 03, 2024 -

Mercedes-Benz of Georgetown responded

We're pleased to hear that you enjoyed our low-key, professional, and courteous approach, as well as the well-stocked and well-presented inventory. Providing a low-pressure environment is important to us, and we're glad it contributed to a positive experience for you. We appreciate your kind words and look forward to serving you again!

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