Mercedes-Benz of Gainesville - Service Center

I’ve always received excellent and personal service. I feel confident that when I leave the dealership after service, my car will perform at its highest capacity and I, in turn, will feel safe as a resul I feel confident that when I leave the dealership after service, my car will perform at its highest capacity and I, in turn, will feel safe as a result. More

Great service by Dillon Hastie! Always a pleasure to visit the dealership especially knowing that Dillon will make sure I leave the dealership with 0 concerns about my car. He commun Always a pleasure to visit the dealership especially knowing that Dillon will make sure I leave the dealership with 0 concerns about my car. He communicates well and makes sure I know about everything going on with my car. More

Truly great attention to customer's requests and needs. Service advisor, Dillon Hastie, as always, gave much attention to the past history of my vehicle, then made suggestions as to the service that would b Service advisor, Dillon Hastie, as always, gave much attention to the past history of my vehicle, then made suggestions as to the service that would be best and then proceeded to have the work accomplished. Following completion of the service, he then reviewed the Quality Vehicle Inspection Form with me that bad been completed by the technician. That form is certainly a very good one to inform any customer and I hope you keep it as a part of all service visits that would be considered helpful to the customer. More

MBZ of Gainesville This is a first rate team doing the service schedules on a world class car. They always do whats asked and consider many extra details that ensures This is a first rate team doing the service schedules on a world class car. They always do whats asked and consider many extra details that ensures that the result will be as trouble free as possible. Thanks and keep up the great work ! Mark More

Excellent customer service Dillon Hastie is the best! Always a pleasure to work with and his customer service is second to none! Gainesville Mercedes has the best service dep Dillon Hastie is the best! Always a pleasure to work with and his customer service is second to none! Gainesville Mercedes has the best service department I have ever worked with. More

Best Customer Service Advisor It is such a pleasure dealing with Dillon Hastie as my customer service advisor! He is very friendly, professional and has a vast knowledge of Mercede It is such a pleasure dealing with Dillon Hastie as my customer service advisor! He is very friendly, professional and has a vast knowledge of Mercedes Benz vehicles. Mercedes-Benz of Gainesville is lucky to have him as an employee! More

Friendly with quick and reliable service Brett was wonderful to work with and I never had to worry about anything. Brett did a great job staying in touch about what was going on with my vehic Brett was wonderful to work with and I never had to worry about anything. Brett did a great job staying in touch about what was going on with my vehicle. Great service and I will be returning! More

Service Their service Department is excellent first rate. Service department always gets me the first available appointment and they are extremely timely on t Their service Department is excellent first rate. Service department always gets me the first available appointment and they are extremely timely on the completion of the work that they perform More

Vehicle Maintenance Great service! I appreciate how they are upfront with cost of repair amounts before servicing. Linda did a wonderful job with keeping in communicatio Great service! I appreciate how they are upfront with cost of repair amounts before servicing. Linda did a wonderful job with keeping in communication and providing a driver for my pick up. More

Recall Prompt and accurate service, even washed my car. Took me to work and delivered the car to me when the service was complete. The next day tire pressure Prompt and accurate service, even washed my car. Took me to work and delivered the car to me when the service was complete. The next day tire pressure was low, stopped by unannounced and they took me right in and fixed the pressure in less than 5 minutes! More