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Mercedes-Benz of Gainesville

Gainesville, FL

4.6
688 Reviews
Welcome to Mercedes-Benz of Gainesville! Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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4000 N Main Street

Gainesville, FL

32609

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Showing 688 reviews

December 23, 2022

This Mercedes-Benz of Gainesville dealership by far is the worst dealership for customer service. DON'T PURCHASE THE FIRST CLASS PROTECTION PROGRAM WARRANTY FROM MERCEDES-BENZ it's a SCAMM!!! GARY MARTIN More

by FairBusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GARY MARTIN - BUSINESS MANAGER
Dec 23, 2022 -

Mercedes-Benz of Gainesville responded

I'm sorry to hear about your poor experience with us. What is a good phone number we can reach you at?

December 21, 2022

Aarika and Tyler provided superior customer service. They are beyond knowledgeable and extremely professional. I decided to move forward with my purchase specifically because of the thorough overview of More

by Kaisha Chung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aarika Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

I had a great experience purchasing a used ford expedition from Tom! I was very impressed that he was so knowledgeable about a brand that isn’t featured at his dealership. He took the time to answe More

by CathyGore
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Scribner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2022

Charlie was extremely helpful in the process of buying my GLB. Attentive, knowledgeable, and helpful throughout the deal. Would definitely return to buy another car there in the future. More

by esler530
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Testa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Macera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Great Dealer! My sales rep, Charlie, was great! Worked with my trade in and we came to a price I was happy with. Dealership is beautiful, well-kept and with all More

by Steven
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Macera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

Excellent Service, Efforts & Pricing. Mr Campbell is extraordinary and compassionate about what he does and it shows. More

by Ulysees.Rushing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Tom Was Awesome… we had a great experience at this dealership. We would definitely recommend Tom to anyone looking to purchase a new vehicle. He was kind and patient even took time to show us all th More

by HustleMommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Scribner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

I just bought a car there last week. The salesperson that helped me Angela Monroe really knew what she was doing I was nervous about spending all that money. But she made me feel at ease More

by lamberttodd11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Davis Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2022

Angela Monroe was extremely helpful and flexible with making our transaction easy and smooth. Would come again when needing another vehicle. More

by chu t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Davis Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

This is the second vehicle I’ve purchased from Julian, and Mercedes Benz of Gainesville. Both purchases were extremely pleasant, and effortless on my end. Julian is great to work with and goes way above a More

by karltonlyndi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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