Mercedes-Benz of Gainesville
Gainesville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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This Mercedes-Benz of Gainesville dealership by far is the worst dealership for customer service. DON'T PURCHASE THE FIRST CLASS PROTECTION PROGRAM WARRANTY FROM MERCEDES-BENZ it's a SCAMM!!! GARY MARTIN the worst dealership for customer service. DON'T PURCHASE THE FIRST CLASS PROTECTION PROGRAM WARRANTY FROM MERCEDES-BENZ it's a SCAMM!!! GARY MARTIN Mercedes Product Specialist/Business Manager is a total scamer, his EGO will be detrimental to his carreer, he's unethical, lacks morals, and will deliberately misinform you, it's sad that Mercedes-Benz will let a guy like GARY MARTIN represent them, he wears a suit but lacks class in business practice, in fact so shady I was forced to submit a complaint to The Consumer Services Division & Department of Highway Safety and Motor Vehicles. I advise all my readers to NOT PURCHASE the First Class Protection Program Warranty from GARY MARTIN(Mercedes-Benz Gaisnville). It's a scam!! plenty of warranties that'll provide the same coverage for a much lower price. Once again DON'T PURCHASE THE FIRST CLASS PROTECTION PROGRAM WARRANTY FROM MERCEDES-BENZ it's a SCAMM!!! the warranty is over priced & will not cover most of the claims you submit, if you ask for a refund they will take months to refund your funds back. My experience with the product & service from GARY MARTIN of Mercedes-Benz Gainsville has caused so much regret that I replaced my Mercedes-Benz vehicle to Range Rover simply because the service is much better, much more ethics & class. More
Aarika and Tyler provided superior customer service. They are beyond knowledgeable and extremely professional. I decided to move forward with my purchase specifically because of the thorough overview of They are beyond knowledgeable and extremely professional. I decided to move forward with my purchase specifically because of the thorough overview of Mercedes and it’s line of vehicles by both Aarika and Tyler. In addition, I was very appreciative of the constant updates, transparency, and efficient service. I feel fortunate to have met this team and will remain loyal to them for future car purchases despite living outside of Gainesville. More
I had a great experience purchasing a used ford expedition from Tom! I was very impressed that he was so knowledgeable about a brand that isn’t featured at his dealership. He took the time to answe expedition from Tom! I was very impressed that he was so knowledgeable about a brand that isn’t featured at his dealership. He took the time to answer all of my questions and came through on his promise to repair some scratches on the trailer hitch cover, it looks brand new. I love the vehicle and promised Tom when it’s time for my dream Mercedes he’ll be the one I’ll call! More
Charlie was extremely helpful in the process of buying my GLB. Attentive, knowledgeable, and helpful throughout the deal. Would definitely return to buy another car there in the future. GLB. Attentive, knowledgeable, and helpful throughout the deal. Would definitely return to buy another car there in the future. More
Great Dealer! My sales rep, Charlie, was great! Worked with my trade in and we came to a price I was happy with. Dealership is beautiful, well-kept and with all My sales rep, Charlie, was great! Worked with my trade in and we came to a price I was happy with. Dealership is beautiful, well-kept and with all the amenities. If still in the area, I will be back for our second! More
Excellent Service, Efforts & Pricing. Mr Campbell is extraordinary and compassionate about what he does and it shows. Mr Campbell is extraordinary and compassionate about what he does and it shows. More
Tom Was Awesome… we had a great experience at this dealership. We would definitely recommend Tom to anyone looking to purchase a new vehicle. He was kind and patient even took time to show us all th dealership. We would definitely recommend Tom to anyone looking to purchase a new vehicle. He was kind and patient even took time to show us all the cool features in our 22’ AMG!!! More
I just bought a car there last week. The salesperson that helped me Angela Monroe really knew what she was doing I was nervous about spending all that money. But she made me feel at ease The salesperson that helped me Angela Monroe really knew what she was doing I was nervous about spending all that money. But she made me feel at ease. Was able to answer all my questions. The car was used but they did a great job detailing it. All in all I would recommend Mercedes-benz of Gainesville. More
Angela Monroe was extremely helpful and flexible with making our transaction easy and smooth. Would come again when needing another vehicle. making our transaction easy and smooth. Would come again when needing another vehicle. More
This is the second vehicle I’ve purchased from Julian, and Mercedes Benz of Gainesville. Both purchases were extremely pleasant, and effortless on my end. Julian is great to work with and goes way above a and Mercedes Benz of Gainesville. Both purchases were extremely pleasant, and effortless on my end. Julian is great to work with and goes way above and beyond any expectations. Very enjoyable experience. Thanks as always, Julian and Mercedes Benz of Gainesville! More