Mercedes-Benz of Gainesville
Gainesville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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first I got an estimate to fix a leak in the power steering for $375, then after the car was in the work shop they called and said something else needed to be fixed for $320, after I agreed , they cal steering for $375, then after the car was in the work shop they called and said something else needed to be fixed for $320, after I agreed , they called again saying the first estimate was wrong, they put the wrong part in the estimate and now the $375 changed into $720, and the part needed is not in store and I have to wait till tommorrow for the part to come in . it seems that as I accepted the $375, they said lets ask for $320 more and as I accepted that they said lets push it further to $1100!!. is there any limit to your greed? More
Best experience buying a car. Everyone was interested in getting us what we wanted and when it came down to signing there were no hidden charges as there are at other dealerships. We were both very happy wi getting us what we wanted and when it came down to signing there were no hidden charges as there are at other dealerships. We were both very happy with the total experience at Subaru. This is our first time buying a Subaru and we couldn't be more pleased. The car drives like a dream. Grandchildren really love the moon roof! Thanks for building such a safe,comfortable and solid car. More
Chris helped me find exactly what I wanted, he was not pushy like typical salespeople usually are most of the time. The financing ladies are very nice and explained everything giving us many options. I pushy like typical salespeople usually are most of the time. The financing ladies are very nice and explained everything giving us many options. I highly recommend this dealership. More
We just bought our 3rd Mercedes from Larry Nero. Larry is a true gentleman. He gives good advice and is very helpful, the dream salesman from the customers view. We recommend him without reservation. a true gentleman. He gives good advice and is very helpful, the dream salesman from the customers view. We recommend him without reservation. More
This is my second Mercedes E350. Ken Davis was my sales person both times. Ken is extremely professional and he has charisma. His overall knowledge of the technology in these vehicles are remarkable. My hu person both times. Ken is extremely professional and he has charisma. His overall knowledge of the technology in these vehicles are remarkable. My husband and I turned in our 2010 E350 0n 10/24/2012. Ken made the transition into our 2013 E350 very pleasant. I told my husband that from now own, I will only drive a Mercedes Benz. My husband and I highly recommend Ken Davis. Thanks for all of your help. Dorothy and Borie Hudson More
I would be wonderful if this dealership had a branch in Ocala or the Villages. I realize that they will accomodate their customers by picking up the autos, but it would be nice to be able to stop by for e Ocala or the Villages. I realize that they will accomodate their customers by picking up the autos, but it would be nice to be able to stop by for extra fluid, etc ( something minor) When I heard the Scott Stevens had returned, and I was looking for a new shop for service, I returned to Gainesville. More
Larry was great to work with. Very thorough and meticulous. We made a deal with my trade-in that made everyone happy and that's what it's all about!!! meticulous. We made a deal with my trade-in that made everyone happy and that's what it's all about!!! More
Purchased a vehicle from Subaru of Gainesville (owned and operated by Mercedes Benz of Gainesville). Had issues with the vehicle. The dealership agreed to purchase car back from me. operated by Mercedes Benz of Gainesville). Had issues with the vehicle. The dealership agreed to purchase car back from me. More
We bought a new Subaru Outback and had the best car buying experience ever. Chris Lopez was informative, answered all of our questions, showed us different options, gave us a good trade in price for o buying experience ever. Chris Lopez was informative, answered all of our questions, showed us different options, gave us a good trade in price for our old car and was a pleasure to work with. He showed us all the features of the car and even helped to program the blue tooth with our phone numbers. Victoria, the finance officer, was efficient and very friendly, explaining several options involving warranties. We look forward to dealing with this agency again. More
I found my vehicle online, emailed the dealership and within minutes was contacted by their internet representative Mr. Larry Nero. Mr. Nero answered all my emails quickly and professionally, and disclos within minutes was contacted by their internet representative Mr. Larry Nero. Mr. Nero answered all my emails quickly and professionally, and disclosed photos of a scratch in the vehicle which was unlisted. I was able to negotiate price before purchase contingent on in-person inspection and test drive. I flew down from PA to FL and found the vehicle to be as described, cleaned, serviced and filled with gas for my 900 mile ride home. Mr. Nero even assisted in returning my rental car to the airport. I could not have asked for a better buying experience and would make the trip again the buy another vehicle from this agency. More