Mercedes-Benz of Gainesville

First service appointment Everyone was exceptionally friendly. It was br far the best service visit ever. Alonzo Strickland was professional, friendly, and on the ball. I could Everyone was exceptionally friendly. It was br far the best service visit ever. Alonzo Strickland was professional, friendly, and on the ball. I could not have been more happy with this visit. More

Amazing service I’ve been coming to the dealer for many many years. I buy and service all of my cars here because of the staff. Thank you to everyone I’ve been coming to the dealer for many many years. I buy and service all of my cars here because of the staff. Thank you to everyone More

Recent B service and fix smell when I start the AC As usual the service staff are a joy to work with and do everything to make it easy to get the service I need. I’m a little disappointed that the smel As usual the service staff are a joy to work with and do everything to make it easy to get the service I need. I’m a little disappointed that the smell from the AC is still present. I wish it had been thoroughly checked before returning the car to me. Now I have to call again and arrange for another fix. More

Excellent Vehicle Service Scedule A Maintenance on GLC. Great customer service Receive a loaner vehicle up upon my request. Communication via text message when vehicle re Scedule A Maintenance on GLC. Great customer service Receive a loaner vehicle up upon my request. Communication via text message when vehicle ready for without even asking for this type of communication! Excellent customer service More

Car service No one ever likes to take their car in for service but Dillon is always very nice and helpful when I have too. He makes sure you get what you need don No one ever likes to take their car in for service but Dillon is always very nice and helpful when I have too. He makes sure you get what you need done in a timely manner and Keeps you updated on your vehicle. He’s Jusr an all around amazing person and I enjoy working with him when I have to get my car served. More

Best customer service! I have enjoyed every lease from this dealership. The customer service at Gainesville Mercedes is the best and the service department does a great job I have enjoyed every lease from this dealership. The customer service at Gainesville Mercedes is the best and the service department does a great job at each appointment. More

Dillon is the best Dillon takes care of my car. He does not try to sell me something I don't need. I am 66 years old. I have had over 10cars in my lifetime and can figur Dillon takes care of my car. He does not try to sell me something I don't need. I am 66 years old. I have had over 10cars in my lifetime and can figure out quickly who has and who has not have my best interest in mind. More

Exceptional Service Mr. O’Brien is a wonderful service advisor with extensive knowledge, which proved to resolve all of my concerns about my ML350. The decision to mak Mr. O’Brien is a wonderful service advisor with extensive knowledge, which proved to resolve all of my concerns about my ML350. The decision to make Dillion part of the Mercedes Benz team was in deed the right one. More

Friendly, professional and good service Great dealership, service and overall experience. Would recommend highly. My experience this time was just for service, but have purchased two cars Great dealership, service and overall experience. Would recommend highly. My experience this time was just for service, but have purchased two cars from the dealership and have been very satisfied. More

Good service Service is great and customer service is amazing The only issue that I hope some day Mercedes change is that they charge for telling why the check Service is great and customer service is amazing The only issue that I hope some day Mercedes change is that they charge for telling why the check engine light is on in a vehicle. More