Mercedes-Benz of Gainesville

Great Service I have used several Mercedes Service departments. Gainesville is the best. Dillon is a top notch Service tech. I always request him. He is a proble I have used several Mercedes Service departments. Gainesville is the best. Dillon is a top notch Service tech. I always request him. He is a problem solver and always has a listening ear. More

Service over the last 3 years with Michael Michael has serviced my vehicle for 3 years. He has always been professional and honest in his evaluation of my needs. He works with me to find the le Michael has serviced my vehicle for 3 years. He has always been professional and honest in his evaluation of my needs. He works with me to find the least expensive solution that solves the problem. I can't say enough about his consistency and helpful attitude. More

Service Dillion is such a great guy to deal with , always accommodating and always looks out for you and your vehicle I have been buying and servicing my ca Dillion is such a great guy to deal with , always accommodating and always looks out for you and your vehicle I have been buying and servicing my cars here since 2002. Enough said More

Excellent service department I purchased my Mercedes ML 330 new from Mercedes Benz of Gainesville 5 years ago. Since then my vehicle has received impeccable service from the deale I purchased my Mercedes ML 330 new from Mercedes Benz of Gainesville 5 years ago. Since then my vehicle has received impeccable service from the dealership’s outstanding service department. Dillon Hasty and the service department team continue to take excellent care of my vehicle and deliver outstanding customer service. I can’t imagine going anywhere else to have my vehicle serviced. They’re the best! More

Great Experience with Dillon Dillon was very professional and was great to work with, he helped my daughter with a tire issue quickly and professionally. We have worked with him Dillon was very professional and was great to work with, he helped my daughter with a tire issue quickly and professionally. We have worked with him in the past and made is a pleasant experience once again. More

Excellent Service! I’ve had my C300 for 3 years now and have had several visits to the service department, both for routine scheduled maintenance and also when there was I’ve had my C300 for 3 years now and have had several visits to the service department, both for routine scheduled maintenance and also when there was a problem with the car. Dillon Hastie has been my service advisor each time. He is always kind, courteous, caring, and professional in dealing with me. If he doesn’t know the answer for any of my questions, he researches and gets back to me as soon as possible. He anticipates and offers a loaner car if the service will be lengthy, otherwise, there is a shuttle service that can take me home if that’s what I desire. He keeps me updated with progress on the car. I trust Dillon’s advice, and so far, he hasn’t let me down. Additionally, the car is always returned to me clean, which is something I appreciate. More

Great, informative and helpful. Information regarding VIP service and benefits that’s offered with the Morgan Auto Group program. Based on this information and services, I might be i Information regarding VIP service and benefits that’s offered with the Morgan Auto Group program. Based on this information and services, I might be interested in getting the VIP services. More

Excellent Great and prompt service from advisor. Always helpful and professional and friendly. Zo makes the experience the most pleasant and easy for me. Great Great and prompt service from advisor. Always helpful and professional and friendly. Zo makes the experience the most pleasant and easy for me. Great service over all. More

Very much satisfied. My recent visit to Mercedes-Benz of Gainesville was exceptionally well. My service representative is Dillion Hastie. Although, all of the staff are My recent visit to Mercedes-Benz of Gainesville was exceptionally well. My service representative is Dillion Hastie. Although, all of the staff are very friendly, Dillion is truly an awesome individual. He took the time to explain the problem with my vehicle and assisted with finding a coupon to offset the cost. Both the repair and a good carwash was completed within two hours. Dillion also took the time to tell me about the new VIP program and signed me up to become a member. I currently own two Mercedes-Benzs. Curt Curtis did not sell me either vehicle, but he is a very pleasant and knowledgeable person who always makes a point to come greet me whenever I'm at Mercedes-Benz of Gainesville. All of my future purchases of Mercedes-Benz will be via Curt Curtis. More

service evaluation Every time I visit the dealership the service representative extends excellent customer service., he goes above and beyond what I expect, from getting Every time I visit the dealership the service representative extends excellent customer service., he goes above and beyond what I expect, from getting me in and out quickly, making sure my car is repaired according to what is asked never pressured to have things done that aren't needed. More