Mercedes-Benz of Gainesville

SERVICE ON MY CAR Michael was very helpful and patient, he listened to my complaint about the car. The service did make a change in the performance of my car. Michael was very helpful and patient, he listened to my complaint about the car. The service did make a change in the performance of my car. More

Thank you for your help Thank you very much for your help, we are always happy with the service, we just wish the price of parts could be priced less. Thank you very much for your help, we are always happy with the service, we just wish the price of parts could be priced less. More

Outstanding! My service advisor, Dillon, is always helpful. He would go over the items that require attention making sure I am clear and agree on the repairs. Dill My service advisor, Dillon, is always helpful. He would go over the items that require attention making sure I am clear and agree on the repairs. Dillon has been a terrific service advisor to work with over the past 2 years. I would recommend Mercedes Benz of Gainesville to everyone More

Above average service. Everyone was very friendly and accommodating. I bought my vehicle at a different dealership, but I will most likely purchase my new car here today hen Everyone was very friendly and accommodating. I bought my vehicle at a different dealership, but I will most likely purchase my new car here today hen the time comes. More

Service Mike had my car out and washed faster then I anticipated. The service department has always been attentive to my concerns. Waiting area is pleasant Mike had my car out and washed faster then I anticipated. The service department has always been attentive to my concerns. Waiting area is pleasant with good snacks. More

Great Friendly Service My experience with the service department has been friendly and prompt. Mr. Potteiger has a great way of treating his customers as if they were the o My experience with the service department has been friendly and prompt. Mr. Potteiger has a great way of treating his customers as if they were the only customer coming in for the day and connecting at a personal level to meet the customers needs. More

Six Star greatness- but could only leave 5 STARS! Dillion Hastie is a top notch serviceman who truly cares. I have been with him through 2 Mercedes and will NOT buy any other make of car because I w Dillion Hastie is a top notch serviceman who truly cares. I have been with him through 2 Mercedes and will NOT buy any other make of car because I will not give up Dillon. In fact, I know there are no other service people out there that are as kind and caring as Dillon. He is very fair, completely honest and ALWAYS treats us wonderful. My daughter has a Mercedes and lives 5 hours away passing 2 other mercedes dealerships because she trust and likes Dillon so much. Fair is fair-kind is kind and Dillon is truly an asset to the Gainesville Mercedes Dealership. If Dillon goes, then we will have to search another make of car...because NO ONE compares to Dillon. More

Service/Attentiveness to concerns expressed. Since my relationship with MBOG, My experience has been one of complete satisfactory. Knowing that they will get to the root of problem and not reco Since my relationship with MBOG, My experience has been one of complete satisfactory. Knowing that they will get to the root of problem and not recommend somethng I don't need at the time. Service received has been efficient,timely, and thorough. Appreciate when I'm given quality time (not talking to me and busy answering phones, etc) upon arrival and completion of work. Finally, I just love how they work to accommodate my work schedule and drive time to get there. Much thanks to Dillon he's the Best!!!!! More

Excellent customer service! Thanks Dillon is an awesome service representative! Best experience I have ever had at any car dealership, and best Mercedes experience I’ve had as well! Tha Dillon is an awesome service representative! Best experience I have ever had at any car dealership, and best Mercedes experience I’ve had as well! Thank you for going out of your way to make sure I was taken care of! More

Traveling Through and Helped Me I was traveling through with my children and my check oil light came on. I called up the Gainesville dealership and they were able to get me in quickl I was traveling through with my children and my check oil light came on. I called up the Gainesville dealership and they were able to get me in quickly when I arrive and fixed my issues. Super friendly staff! More