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Mercedes-Benz of Gainesville
Gainesville, FL
743 Reviews
Welcome to Mercedes-Benz of Gainesville!
Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 744 reviews
March 24, 2018
Smooth Bin was friendly and competent. He sold and delivered my vehicle in a very professional manner and he had a difficult customer.....me! I would highly Bin was friendly and competent. He sold and delivered my vehicle in a very professional manner and he had a difficult customer.....me! I would highly recommend this dealership and this salesman More
by MJ
Employees Worked With
Bin Xu, Bin Xu
March 24, 2018
Great Experience and was completely satisfied. Very well committed people in all aspects of the sale of the vehicle to my wife and self. Job well done!Thank you Roger Daigen in sales and Leonard M Very well committed people in all aspects of the sale of the vehicle to my wife and self. Job well done!Thank you Roger Daigen in sales and Leonard Myers in F&I two very professional people. More
by schmaxman
Verified CustomerMarch 24, 2018
Recall MB sent wrong software so service was delayed but apologies were readily accepted. Anyone can have a glitch. Apology came with gifts! My phone calls t MB sent wrong software so service was delayed but apologies were readily accepted. Anyone can have a glitch. Apology came with gifts! My phone calls to the dealership were received efficiently. The drivers wilh the loader car were polite as ever. More
by CAROLEBR5
Employees Worked With
March 24, 2018
20000 mile service Completed as scheduled. MB provided a vehicle for the day of service. The entire staff is friendly and very accommodating. I recommend this dealersh Completed as scheduled. MB provided a vehicle for the day of service. The entire staff is friendly and very accommodating. I recommend this dealership to all. More
by BOBDHARRIS
Employees Worked With
Dillon Hastie
March 24, 2018
Clean and neat Work was done properly wait a broken windshield happening from wind blew something into the windshield called Mercedes Benz they replaced it with a Work was done properly wait a broken windshield happening from wind blew something into the windshield called Mercedes Benz they replaced it with a original windshield for the S5 50 series More
by RBROWN111245
Employees Worked With
Alonzo strickland
March 23, 2018
Auxiliary Battery I needed an Auxiliary Battery for my vehicle and they took me immediately and replaced it on two hours. I barely had time to get home and eat as they I needed an Auxiliary Battery for my vehicle and they took me immediately and replaced it on two hours. I barely had time to get home and eat as they performed the job so quickly. Always professional in this dealership all the time. More
by JEFF.WEINGARTEN
Employees Worked With
Scott Stephens, Dillon Hastie
March 23, 2018
Service/Repair How does a diagnostics visit that used to cost $99 now cost $160 ...totally ridiculous even if you adjust for inflation. Oh and the service guys (who How does a diagnostics visit that used to cost $99 now cost $160 ...totally ridiculous even if you adjust for inflation. Oh and the service guys (who overall is a very friendly guy) response was that "everything has gone up". Hello ? More
by JOHN.GACHAGO
Employees Worked With
March 23, 2018
Emergency service Traveling from PA to Sarasota had car problems and was told about Mercedes in Gainesville. A very busy service center made time for my car on a Satu Traveling from PA to Sarasota had car problems and was told about Mercedes in Gainesville. A very busy service center made time for my car on a Saturday afternoon. A 6 hour fix for fuel injector. I was traveling along and nice to know someone cared. They could have told me to wait until Monday but they didn’t. Mike very accommodating and assured me it would be fixed so I could continue my trip. Great service! More
by phogg
March 22, 2018
Dillon Hadtie is superb!! As always, we are happy to have Gainesville Service for our car needs! Dillon Hadtie is the best!! However they forgot to put a dab of paint on a pai As always, we are happy to have Gainesville Service for our car needs! Dillon Hadtie is the best!! However they forgot to put a dab of paint on a paint chip on my door. More
by FChawla
Employees Worked With
Dillon Hastie
March 19, 2018
My new car experience From the moment my husband and I walked in the dealership at the Mercedes-Benz in Gainesville and met Ken Davis, our whole outlook on car shopping cha From the moment my husband and I walked in the dealership at the Mercedes-Benz in Gainesville and met Ken Davis, our whole outlook on car shopping changed. We felt like we had met a “friend” who understood our wants and needs. The whole process was unbelievably easy and everyone involved so nice and friendly. More
by KSCARLILE
Employees Worked With
