Mercedes-Benz of Gainesville

This dealership takes their relationships with their customers to a whole new level. Excellent service and a feeling of family when you walk through the doors. Hard-working sales leaders who actually l customers to a whole new level. Excellent service and a feeling of family when you walk through the doors. Hard-working sales leaders who actually listen to your wants and needs and deliver every time. More

Stumbled upon the car online and was met with a lightning-fast response. The entire process was incredibly seamless. I picked up the new car over the weekend and I’m absolutely thrilled with it. lightning-fast response. The entire process was incredibly seamless. I picked up the new car over the weekend and I’m absolutely thrilled with it. More

I bought my ML 2:50 from them about eight years ago, they do all the service and after 106,000 miles. It is still like new. Great service department. do all the service and after 106,000 miles. It is still like new. Great service department. More

BUYERS BEWARE of these crooks! !!! Tyler Mayberry sales manger and his team went back on their word, sold us a car and gave us a contract saying they would buy it back and when the !!! Tyler Mayberry sales manger and his team went back on their word, sold us a car and gave us a contract saying they would buy it back and when the time came tried to swindle us into another deal giving us negative equity in the original deal, but we have it all in writing and recorded voice calls, we have handed it to our corporate attorney and will go after them, don’t fall into their trap!!!! More

Excellent in every aspect great customer service always goes beyond and above to help satisfy the customer goes beyond and above to help satisfy the customer More

Matt was available and helped me. He was fantastic. Great experience. Love the vehicle. Worth the trip to go explore. He was fantastic. Great experience. Love the vehicle. Worth the trip to go explore. More

Everyone was kind and pleasant and made the buying experience awesome! Friendly and knowledgeable well be back for our next car purchase. experience awesome! Friendly and knowledgeable well be back for our next car purchase. More

Fantastic Dealership! Great experience, no hard sell, well informed, helpful, and detailed. Everyone was professional and nice. Special thank you to the salesman Tom Schri Great experience, no hard sell, well informed, helpful, and detailed. Everyone was professional and nice. Special thank you to the salesman Tom Schribner, he made the process of purchasing a car painless. More

Stay away. Sold me a 2021 MB GLC AMG 63 car that was supposed to be a CPO car. A few miles away check engine light goes off and another MB dealer diagnosed ov Sold me a 2021 MB GLC AMG 63 car that was supposed to be a CPO car. A few miles away check engine light goes off and another MB dealer diagnosed over 70 engine fault codes. After nearly a month the other dealer fixed them all. Then the car throws up a "Time for B service" a couple thousand miles after purchase. A CPO car is supposed to be problem free due to many item checks and fully serviced. They obviously did neither. Additionally the car we traded in was worth nearly $20K more so we were getting a check in that amount back for the trade in. The "finance" mgr spend 20 minutes hustling us to donate the $20K to his charity. Highly inappropriate and annoying. More

Purchasing through Mercedes with the help of Eric was the best experience I’ve ever had purchasing a vehicle. It was fast and efficient and Eric, the sales manager, was such a gentleman . Highly recommend ! best experience I’ve ever had purchasing a vehicle. It was fast and efficient and Eric, the sales manager, was such a gentleman . Highly recommend ! More