Mercedes-Benz of Gainesville

Sincere Customer Service I trust Dillon. I always feel like he gives me an hones assessment of the repairs that I need and he is always so friendly. I trust Dillon. I always feel like he gives me an hones assessment of the repairs that I need and he is always so friendly. More

Excellent service! The Service Department at MB of Gainesville is like no other. I've been coming to this Dealership for several years and the majority of the time I wor The Service Department at MB of Gainesville is like no other. I've been coming to this Dealership for several years and the majority of the time I work with Dillon Hastie. He is a pleasure to work with and at every visit he keeps me up to date with what my car needs and the cost. And if I have any questions he answers them so that I understand. If you are in the market for a MB then this is the place to come! More

Outstandinf service! When I needed to purchase a new car, I went to Dillon for guidance, because he is trustworthy and truly cares about his customers. He pointed me in t When I needed to purchase a new car, I went to Dillon for guidance, because he is trustworthy and truly cares about his customers. He pointed me in the right direction and followed up to ensure my experience was satisfactory. He is truly an asset to your dealership. He is committed to meeting the needs of his costumers. More

Great experiance , a bit too long it took all day. All details were not provided such as the navigation missed. Did not like the pressure from one of the other sale , a bit too long it took all day. All details were not provided such as the navigation missed. Did not like the pressure from one of the other sale More

Amazing experience Best car buying experience I have ever had!!! We never once felt pressured into anything we didn’t want. I highly recommend Mercedes of Gainesville. Best car buying experience I have ever had!!! We never once felt pressured into anything we didn’t want. I highly recommend Mercedes of Gainesville. More

Review Excellent customer service. Linda was knowledgeable of the service I was getting and fast in getting my car to the shop. She also gave me updates on t Excellent customer service. Linda was knowledgeable of the service I was getting and fast in getting my car to the shop. She also gave me updates on the car’s progress too. More

Great! Needed to keep loaner over night as dealership was very busy and my car wasn’t finished until late afternoon. Was told to bring it back the next day w Needed to keep loaner over night as dealership was very busy and my car wasn’t finished until late afternoon. Was told to bring it back the next day when convenient....that’s great service and paying attention to customer service. Our company has been in business 40 years and customer service has always been the most important aspect of doing business. If you get that right, success usually follows! More

Window tent & Xzilon prep treatment I was very pleased with the service as always when I have Dillon Hastie as my Service Tech pass/present history, Dillon takes time to explain in detai I was very pleased with the service as always when I have Dillon Hastie as my Service Tech pass/present history, Dillon takes time to explain in detail what was done to the vehicle and is very courteous. M.H. Brooks More

90k service Excellent service. Cheaper alternatives available but good value for money and confidence in mechanics. Clean reception area, complimentary loaner v Excellent service. Cheaper alternatives available but good value for money and confidence in mechanics. Clean reception area, complimentary loaner vehicle. Web based review and payment of bill still a works in progress. More

Annual service. It is worth the peace of mind for me to pay a little extra to keep my maintenance up to date as recommended by the manufacturer. I appreciate how the It is worth the peace of mind for me to pay a little extra to keep my maintenance up to date as recommended by the manufacturer. I appreciate how the dealership sends me coupons throughout the year to help defray some of the cost. More