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Mercedes-Benz of Gainesville
Gainesville, FL
688 Reviews
Welcome to Mercedes-Benz of Gainesville!
Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 688 reviews
March 01, 2018
Great group of people at MB of Gainesville MB of Gainesville has a great staff of people, very professional and courteous at all times, from sales to service. They commit and deliver. Thanks! MB of Gainesville has a great staff of people, very professional and courteous at all times, from sales to service. They commit and deliver. Thanks! More
by Bernie Padin
Verified CustomerEmployees Worked With
Other Employees :
Bin Xu, Gary Martin, Dillon O'Brien
March 01, 2018
Service Excellant service from both Dillon and the driver Ralph. Turnaround time was excellant. Picked the car up Monday morning an it was back Tuesday aftern Excellant service from both Dillon and the driver Ralph. Turnaround time was excellant. Picked the car up Monday morning an it was back Tuesday afternoon. More
by dhasek2367
Employees Worked With
February 28, 2018
Great service The service tech and service manager handled all my questions and concerns with great care. They help me and they answered all my wife’s questions as The service tech and service manager handled all my questions and concerns with great care. They help me and they answered all my wife’s questions as well. More
by Wally dunn
February 28, 2018
Typically Great Service ! We have been customers of this dealership for some 30 years and have always had prompt, professional and successful service! Dillon and the crew there We have been customers of this dealership for some 30 years and have always had prompt, professional and successful service! Dillon and the crew there came through again! Many thanks! More
by JCS5594
Employees Worked With
February 28, 2018
Extremely courteous and helpful. This dealership is representative of the high quality to be expected from Mercedes but surpasses it in the quality of it’s employees. My repair distre This dealership is representative of the high quality to be expected from Mercedes but surpasses it in the quality of it’s employees. My repair distress turned into an enjoyable experience. More
by Gail
Employees Worked With
February 27, 2018
Great people! Great service! Dillon Hastie and Dillon O'Brien always do a great job taking care of all our MB maintenance needs. Work done right, on time, and at a reasonable pri Dillon Hastie and Dillon O'Brien always do a great job taking care of all our MB maintenance needs. Work done right, on time, and at a reasonable price. More
by Eric K
February 27, 2018
The experience was terrific I have been working with Roger Daigen for decades. He is professional and does a terrific job. The experience of how the process works is the best. I have been working with Roger Daigen for decades. He is professional and does a terrific job. The experience of how the process works is the best. More
by JOAN.L.COKE
Employees Worked With
Other Employees :
Morgan in finance and Rachel the sales Manager are wonderful to be part of the team
February 27, 2018
Went out of their way to help me resolve an issue The service staff was a pleasure to work with and fixed my problem quickly and professionally. I was able to get things corrected and back on my way. The service staff was a pleasure to work with and fixed my problem quickly and professionally. I was able to get things corrected and back on my way. Especially helpful was Dillon O'Brien. Thanks! More
by ginny3
Employees Worked With
Dillon O'Brien
February 27, 2018
Went very well Glad to have the team get us in and out in one day this last Saturday. All went well and happy with the service and its' employees. Glad to have the team get us in and out in one day this last Saturday. All went well and happy with the service and its' employees. More
by cmw32958
Employees Worked With
Linda Cramer
February 26, 2018
Excellent, dependable service Timely, professional and dependable service. Easy to schedule, easy to follow up. A very pleasant experience. A fresh-washed and cleaned car at con Timely, professional and dependable service. Easy to schedule, easy to follow up. A very pleasant experience. A fresh-washed and cleaned car at conclusion of service is a real bonus. Have had nothing but the best service during my visits. More
by DANIELGILL23
Employees Worked With
