Mercedes-Benz of Gainesville

Best Staff Our sales person, Bin, was outstanding. My wife contacted the dealership by phone, we live in Tallahassee 5 hours away, Over a couple of months Bin w Our sales person, Bin, was outstanding. My wife contacted the dealership by phone, we live in Tallahassee 5 hours away, Over a couple of months Bin worked to find us a Smart car to meet the specifications we wanted. On our second trip to Gainesville they showed us an electric which we fell in love with. We had not intended to purchase that day. We wanted to hold out for a convertible but we could not pass up the deal they offered us. We came back 3 days later to pick it us. Everything was ready when we got there. Wonderful people. More

Service Splendor Dillon Hastie has been my service rep for 6 years. His knowledge, people skills, genuine concerns for your car problems, attentiveness, and making acc Dillon Hastie has been my service rep for 6 years. His knowledge, people skills, genuine concerns for your car problems, attentiveness, and making accommodations for your convenience and satisfaction has been paramount and appreciated. His kindness, expertise, and willing to go above board are qualities which makes him an exemplary employee; I'm always in great "hands" with Dillon Hastie More

Awesome service!! My sales agent was Angie Monroe. OMG! What can I say? This is the fourth Vehicle that I have purchased from Mercedes Benz of Gainesville. I purchase My sales agent was Angie Monroe. OMG! What can I say? This is the fourth Vehicle that I have purchased from Mercedes Benz of Gainesville. I purchased a pre-owned vehicle each time but I was treated as though I were purchasing a top of the line vehicle each and every time. My recent purchase was facilitated by Ms. Angela Monroe. She took care of me like I was family. She was professional at all times and even arranged to deliver my vehicle to me! I am so pleased with my new car. Thank you Angie!! More

Fantastic!! They treat one and all the same..... like family. What an enjoyable experience. Mrs Angela Monroe is the consummate professional. She seems to know They treat one and all the same..... like family. What an enjoyable experience. Mrs Angela Monroe is the consummate professional. She seems to know just what needs to be done to make one feel great leaving and looking forward to continuing the relationship. Greg Wells More

Awesome!!! I’ve had nothing but positive comments for this dealership and it’s staff. I purchased two vehicles this visit and have absolutely no regrets. The st I’ve had nothing but positive comments for this dealership and it’s staff. I purchased two vehicles this visit and have absolutely no regrets. The staff went out their way to make sure I was happy before leaving and I believe I was the winner all around. More

Smooth And Personel Bought a used vehicle from Erick Peebles and if you have shopped for a car you know how this can turn into a nightmare.Erick was a true upfront and pe Bought a used vehicle from Erick Peebles and if you have shopped for a car you know how this can turn into a nightmare.Erick was a true upfront and personable salesman.It could not have been any smoother from the first call to getting to the dealership and going thru all the paper work without a hitch Erick was great.Setting up the final paper work with Morgan Myers by Eick was also smooth.I believe this Dealership and Erick to be very Ethical an I applaud them for that-Just wish they had the good chocolates like BMW of Ocala. Regards Mike Brown More

Sales Great experience with Noah Daigen at Mercedes-Benz of Gainesville Fl. Helped me get my dream car at a reasonable price, thank you Noah! Go visit him : Great experience with Noah Daigen at Mercedes-Benz of Gainesville Fl. Helped me get my dream car at a reasonable price, thank you Noah! Go visit him :) More

Car purchase Great experience! Recommend this dealership to anyone looking to purchase Mercedes Benz. I had no issues whatsoever and looks forward to becoming Merc Great experience! Recommend this dealership to anyone looking to purchase Mercedes Benz. I had no issues whatsoever and looks forward to becoming Mercedes customer in the future More

Purchase of my 2014 Mercedes ML350 My recent purchase of my Mercedes was a great experience. Angela Monroe was my sales associate and I highly recommend her. She is extremely knowledg My recent purchase of my Mercedes was a great experience. Angela Monroe was my sales associate and I highly recommend her. She is extremely knowledgable with all the vehicles and very personable, she made the whole purchase a very smooth and easy experience. I traded in a Mercedes and have used tje serbuce department for all my serbuce needs and Zo Strickland has always been my advisor and he is wonderful! More

Customer needs were well understood and taken care of I was shopping around my next car couple months back. MB is one of the brands to check out. The initial visit to MB of Gainesville was greeted by Bin I was shopping around my next car couple months back. MB is one of the brands to check out. The initial visit to MB of Gainesville was greeted by Bin Xu, who is very knowledgeable not only with MB cars, but other competitors' vehicles, down to technical specifications level. It was a very informative experience with zero pressure of car sales. Mr. Bin Xu put understanding customer's needs first and make recommendations from there. The service did not end at the first visit. Follow up emails and messages with meaningful and personalized information from Bin Xu finally triggered a potential match to my needs months later. Mr. Bin Xu is very patient in answering all levels of questions before and after the sales happened. I enjoyed the whole experience with Mercedes-Benz of Gainesville. Customer needs were well understood and taken care of all along the car buying journey.As a proud Mercedes Benz owner now, I have reasons to believe that this pleasant journey will continue with Mercedes Benz of Gainesville as my default Mercedes dealer moving forward. More