Mercedes-Benz of Gainesville

Car purchase Great experience! Recommend this dealership to anyone looking to purchase Mercedes Benz. I had no issues whatsoever and looks forward to becoming Merc Great experience! Recommend this dealership to anyone looking to purchase Mercedes Benz. I had no issues whatsoever and looks forward to becoming Mercedes customer in the future More

Purchase of my 2014 Mercedes ML350 My recent purchase of my Mercedes was a great experience. Angela Monroe was my sales associate and I highly recommend her. She is extremely knowledg My recent purchase of my Mercedes was a great experience. Angela Monroe was my sales associate and I highly recommend her. She is extremely knowledgable with all the vehicles and very personable, she made the whole purchase a very smooth and easy experience. I traded in a Mercedes and have used tje serbuce department for all my serbuce needs and Zo Strickland has always been my advisor and he is wonderful! More

Customer needs were well understood and taken care of I was shopping around my next car couple months back. MB is one of the brands to check out. The initial visit to MB of Gainesville was greeted by Bin I was shopping around my next car couple months back. MB is one of the brands to check out. The initial visit to MB of Gainesville was greeted by Bin Xu, who is very knowledgeable not only with MB cars, but other competitors' vehicles, down to technical specifications level. It was a very informative experience with zero pressure of car sales. Mr. Bin Xu put understanding customer's needs first and make recommendations from there. The service did not end at the first visit. Follow up emails and messages with meaningful and personalized information from Bin Xu finally triggered a potential match to my needs months later. Mr. Bin Xu is very patient in answering all levels of questions before and after the sales happened. I enjoyed the whole experience with Mercedes-Benz of Gainesville. Customer needs were well understood and taken care of all along the car buying journey.As a proud Mercedes Benz owner now, I have reasons to believe that this pleasant journey will continue with Mercedes Benz of Gainesville as my default Mercedes dealer moving forward. More

Welcoming and Willing to go the Extra Mile I was buying my first car and I first went to Audi Gainesville. After an unpleasant experience there, I decided to stop by Mercedes-Benz of Gainesvill I was buying my first car and I first went to Audi Gainesville. After an unpleasant experience there, I decided to stop by Mercedes-Benz of Gainesville after seeing a car that I liked on Cars.com. Bin Xu was very helpful, knowledgeable and welcoming once my partner and I arrived to the dealership. He is definitely an expert in cars as my partner and him got along really well. The team even shipped a used GLK350 from Fort Myers for me to check out, and I fell in love and I had purchased it the same day. Morgan and Bin worked with me that evening and I have satisfied so far. The service team is also great! I really enjoy the loaner program so that I always have a vehicle to get to work and home. Given my experience, I wish I could rate them more than five stars! I will always stick with Mercedes. Thank you all! More

Friendly with quick and reliable service Brett was wonderful to work with and I never had to worry about anything. Brett did a great job staying in touch about what was going on with my vehic Brett was wonderful to work with and I never had to worry about anything. Brett did a great job staying in touch about what was going on with my vehicle. Great service and I will be returning! More

Very good choice of vehicles as well as pricing. The choice of vehicles was very good. My sales rep, Bin Xu, as well as all other employees were great to work with. The service received after my pu The choice of vehicles was very good. My sales rep, Bin Xu, as well as all other employees were great to work with. The service received after my purchase was wonderful. More

Bin Xu I purchased a new 2018 CLA from Bin Xu. He is very knowledgable of the cars, we looked at others but decided this was the best fit for our needs. He w I purchased a new 2018 CLA from Bin Xu. He is very knowledgable of the cars, we looked at others but decided this was the best fit for our needs. He walked us through step by step of the trade in process and the purchase. He is very personable and I would recommend him to anyone who is in the market for a Mercedes-Benz. More

Returning customer I have been with this dealership for 20 plus years. It has been a pleasure to work with Ken Davis through the majority of these years. Ken is a pers I have been with this dealership for 20 plus years. It has been a pleasure to work with Ken Davis through the majority of these years. Ken is a personal that will be someone that you will actually WANT to do business with. My highest compliments to Ken Davis. More

Service Their service Department is excellent first rate. Service department always gets me the first available appointment and they are extremely timely on t Their service Department is excellent first rate. Service department always gets me the first available appointment and they are extremely timely on the completion of the work that they perform More

Vehicle Maintenance Great service! I appreciate how they are upfront with cost of repair amounts before servicing. Linda did a wonderful job with keeping in communicatio Great service! I appreciate how they are upfront with cost of repair amounts before servicing. Linda did a wonderful job with keeping in communication and providing a driver for my pick up. More