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Mercedes-Benz of Gainesville
Gainesville, FL
688 Reviews
Welcome to Mercedes-Benz of Gainesville!
Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 688 reviews
January 14, 2019
Angela Monroe and Dillon O'Brien in service were awesome. DillonO'Brien in service gave me bad news about my 2012 ML350, but was awesome and hooked me up with sales. So with Angela's help I was able to purch DillonO'Brien in service gave me bad news about my 2012 ML350, but was awesome and hooked me up with sales. So with Angela's help I was able to purchase a 2016 GLE 350. Angela's patience and understanding were wonderful and she made me feel like family. Thank you both for all your help. More
by francinehall
January 10, 2019
Friendly staff and excellent service! Michelle and Sasha were very professional, and they made the car-buying experience easy. The entire staff was friendly, as always. Thank you, Mercedes Michelle and Sasha were very professional, and they made the car-buying experience easy. The entire staff was friendly, as always. Thank you, Mercedes-Benz of Gainesville! More
by Happy Gal
January 08, 2019
Repeat Customer I can not say enough about the knowledge of the car and the empathy with the customer shown by Eric Corley. He is a superb salesperson. He has I can not say enough about the knowledge of the car and the empathy with the customer shown by Eric Corley. He is a superb salesperson. He has kept in touch with us since we got our first Mercedes and he is one of the reasons why we got our second Mercedes. More
by happy buyer
Employees Worked With
January 07, 2019
New Customer Eric Corley provided us with a great buying experience. He was careful to show us all the details of the vehicle we bought and did not pressure us at Eric Corley provided us with a great buying experience. He was careful to show us all the details of the vehicle we bought and did not pressure us at all. More
by GNV Natives
Employees Worked With
Other Employees :
Sasha Duran was very helpful with the financial part of our experience and kept the time needed to a minimum.
January 05, 2019
Black Beauty Angela was extremely helpful. The sales process was seamless!! We had been looking for a while and then we decided to come to Mercedes Benz of Ganesvi Angela was extremely helpful. The sales process was seamless!! We had been looking for a while and then we decided to come to Mercedes Benz of Ganesville. We are pleased with our purchase and the process!! More
by Black Beauty
Employees Worked With
December 31, 2018
Was looking for a new car as my lease ends in the new year. Was able to find a new car with my lease ending in the new year. I experienced excellent service and and extremely happy with my new car. Was able to find a new car with my lease ending in the new year. I experienced excellent service and and extremely happy with my new car. More
by racheljoan3
Employees Worked With
December 30, 2018
Awesome Angela is very friendly and knowledgeable. I had a great experience buying from her. She made the process very easy. I have bought two vehicles from h Angela is very friendly and knowledgeable. I had a great experience buying from her. She made the process very easy. I have bought two vehicles from her. More
by Rich2525
Employees Worked With
December 29, 2018
Excellent and Exemplary Salesmanship Angie is an asset to the Mercedes Benz dealership in Gainesville FL. My husband and I have bought several cars from her. Angie knows her craft very we Angie is an asset to the Mercedes Benz dealership in Gainesville FL. My husband and I have bought several cars from her. Angie knows her craft very well; her knowledge, implementation, knowing her customer's needs and wants is consistent and steadfast, with great results. Mostly, her welcoming and warm personality makes it a pleasure to do business with her. Angie is the finest and represents this dealership well. Joyce & Lloyd Mayfield More
by Pleased Customer
Employees Worked With
December 29, 2018
Great people Amazing people and great costumer service. We were very pleased and in the future we will definitely come to purchase our next vehicle from these awes Amazing people and great costumer service. We were very pleased and in the future we will definitely come to purchase our next vehicle from these awesome folks! They really take care of their customers! Highly recommended!! More
by Meeka
December 29, 2018
My opinion changed! I have owned a Mercedes for over 40 years of every size shape and model I can think of I had always received excellent service until my first experien I have owned a Mercedes for over 40 years of every size shape and model I can think of I had always received excellent service until my first experience with Mercedes of Gainesville however Michelle Biggerstaff during my second visit took away all my unhappiness and angst and I became confident and delighted with the dealership I would recommend it to any and all of my friends More
by DOCTORCTOO
Employees Worked With
Sasha was excellent , Gary Martin, Morgan Myers, Phil Perry, Michelle Biggerstaff
