Mercedes-Benz of Gainesville

This dealership Management and Ken Davis made our trade in a great experience. The whole team was a pleasure to work with. I never felt any pressure, and felt they just wanted to make a fair deal and make in a great experience. The whole team was a pleasure to work with. I never felt any pressure, and felt they just wanted to make a fair deal and make their customer happy. More

Eric Corley deserves nothing less than a 5-star review! My experience with him while building our 2024 Mercedes G63 was truly exceptional. Eric's communication and dedication to making the process easy wer My experience with him while building our 2024 Mercedes G63 was truly exceptional. Eric's communication and dedication to making the process easy were outstanding. The best part? He delivered the car to our driveway, and the entire process took only 90 seconds! It doesn't get any better than this. Thank you, Eric! More

Eric Corley was very knowledgeable and very easy to speak with and get in contact with. The process of getting a perfect Mercedes Benz is with him and I highly recommend him. Will definitely buy another one with and get in contact with. The process of getting a perfect Mercedes Benz is with him and I highly recommend him. Will definitely buy another one from him. More

Sheldon’s the man with a plan. Very professional, salesman would highly recommend him to anyone! Very professional, salesman would highly recommend him to anyone! More

They are liars! ! And doesn't give u call back when u call to find out about a vehicle ! And doesn't give u call back when u call to find out about a vehicle More

Have been to many different dealers in the past few years and have NEVER had an experience that was this above and beyond anywhere in Florida. Tom knows his products, get all information you could ever desir and have NEVER had an experience that was this above and beyond anywhere in Florida. Tom knows his products, get all information you could ever desire, and makes the buying experience truly FUN and enjoyable. More

I enjoyed purchasing my car with the help of Tom and Sheldon. I had an appointment and was well taken care of. Thank You Tom and the team at MB of Gainesville! Sheldon. I had an appointment and was well taken care of. Thank You Tom and the team at MB of Gainesville! More

Poor customer service. Recklessness doing their due diligence in service. Lack of responsible for there actions. I was told I needed a new engine car wasn't brought in du Recklessness doing their due diligence in service. Lack of responsible for there actions. I was told I needed a new engine car wasn't brought in due to AAA JUMPING THE CAR THEN IT Wouldn't accept the key phob. a new batter in the car and phob nothing. .Wasn't there a hour. I get a call saying engine seized .They tried to turn the engine right and left I was told by the man I left it with took my keys. .not supposed to turn it left... $13500 they said for a new engine. Could not tell me why .or how engine seized said had 3 quarts to much oil. In it . I only had the car 5 months hadn't put 1500 miles on it . I felt it was the security system. Because it kept saying wrong key. I had it towed elsewhere I had a bag taken from the car they refuse to talk to me Tyler keeps saying he will have someone call.nothing . He will get with the gm . Or when the gm looks at it.. they could care less . My car needed a transmission from the torque converter that wasn't mechanical failure. But we're it was manually turned or tried to turn it broke a piece in there and had to replace the transmission if they did their due diligence they would had known. But it was a older Mercedes so I was discriminated and my car or myself was not given the proper respect. My started also was burned up due to continuing nothing to start it. More

Tom Scribner is THEE person to work with! ! He went above and beyond to help turn our disaster of road trip, into a dream come true. We arrived to the dealership after our vehicle had broken d ! He went above and beyond to help turn our disaster of road trip, into a dream come true. We arrived to the dealership after our vehicle had broken down desperate for a nice, working vehicle. After numerous test drives, issues with financing due to my trade’s negative equity, and over 8 hours of no eating - he made it happen. Not only that, I had to leave my broken down vehicle overnight to head back home (over 2 hours away) and he worked with the towing company the very next day to make sure it was taken care of!! Tom Scribner, you are the man! We will be using him for future purchases and recommend you do the same! More

metris came in with the wrong equipment but Curt and Alex were super accommodating! Bought 2 new vehicles from them and will be buying a new suv when I retire in two years! They are THE BEST!!! were super accommodating! Bought 2 new vehicles from them and will be buying a new suv when I retire in two years! They are THE BEST!!! More