Mercedes-Benz of Ft. Pierce
Ft Pierce, FL
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Bought a low-mileage used Buick Lucerne. Made the deal, including trade-in, on the phone. When I got there, the deal was as we agreed, the car was ready, and purchase was very easy and painless. Mark Kat including trade-in, on the phone. When I got there, the deal was as we agreed, the car was ready, and purchase was very easy and painless. Mark Katerba and Jim Bello were great to work with. My only complaint was the $599 "doc fee" that is nothing more than added profit. Also, they wanted to use a private company to transfer the title and get license plates for me (for an $85 fee), but their information was incorrect and the company couldn't do it without a Texas inspection of the vehicle. They finally agreed to refund the money and sent me the title with a refund check. Now I'm totally happy and would recommend them to anyone. More
I have dealt with this dealership for a few years now and I find them to make the best deals and the service is outstanding.The sales person that I worked with,Michele, took care of every last detail that I find them to make the best deals and the service is outstanding.The sales person that I worked with,Michele, took care of every last detail that you could think of and gave me what I feel was the best deal possible More
Messrs Kendle, Brooks, Reif, and Seth, were all wonderful, professional, accomodating and a pleasure to work with. They were all helpful.I love my car! I am still having problems with Mr. Plumb. wonderful, professional, accomodating and a pleasure to work with. They were all helpful.I love my car! I am still having problems with Mr. Plumb. Either he is the biggest b.s. artist or he does not know my correct address. When I had the " closing " with him he never explained the extended warranty to me--and I did not notice it. When I got home I realized that because of my age and since I do not drive that much , I did not need the extended warranty for $2,249. I called and left messages , but due to the holiday I did not get a return call from Mr Plumb. I finally got to Mr. Seth, who assured me this important item would be taken care of--and he put Mr. Plumb on the phone. Mr Plumb assured me that he would send me a form on Thursday 12/27/2012. I called him again on Jan .3,2013 and he again assured me the form went out on the 27th of December.. Today is Jan 5, 2013 and the form is still not here. This is a case of mail from Ft. Pierce to Boynton Beach in Florida.This is a case of a "bad apple " ruining the whole crate of apples.How can Coggings Mercedes Benz allow this to happen? Mr. Plumb says not to worry , but I am anxious to ger this matter resolved. Can anyone help me? More
Well, I walked in not planning on buying a car, looking yes. The no pressure, laying it out as it is was very appealing to me and made things easier. I drove the car overnight, did some of my own research yes. The no pressure, laying it out as it is was very appealing to me and made things easier. I drove the car overnight, did some of my own research at home then came back to ask questions. Ben had them all. What ever he didn't know he immediately asked Dan and he HAD the answers. We did have to negotiate, but after we agreed on a price Jim Plum their Finance person helped me even more to achieve results in the car loan that would help my current health situation also. All in all I feel they cared and THAT is why I will go back (if possible) or refer others. More
We had a great experience for our first time leasing a vehicle. We went to other dealerships and are pleased to say that we used Mercedes-Benz of Ft. Pierce. The staff was great and the price difference w vehicle. We went to other dealerships and are pleased to say that we used Mercedes-Benz of Ft. Pierce. The staff was great and the price difference was MUCH more reasonable than other dealers. More
Our experience at Coggin Auto was a very pleasant, satisfying one. Mark is an excellent saleman with knowledge of the autos he's selling but not pushy. He was the one who suggested us looking at th satisfying one. Mark is an excellent saleman with knowledge of the autos he's selling but not pushy. He was the one who suggested us looking at the one we bought. And what a recommendation! He is thorough in his handling of the sales from the initial test drive until such time we met with the finance officer, who I might add is also an asset to Coggin. While Mark wants to make a sale, he does not overwhelm you with the typical "fast talking" salesman. He works for you, the customer. And, then, due to extenuating circumstances, he went beyond the call of duty and personally picked up our car the next day to have it waxed and detailed at the dealership. His salemanship is far superior by comparison to others and his professionalism is No. #1. We will recommend Mark to anyone we come in contact with in the market for a car. It was a satisfying experience. When it comes time to purchase another car, Mark will be the one we'll be looking forward to dealing with again. A very satisfied Coggin customer, Joe & Carolyn Gardner Port St. Lucie, FL More
My experiences with Mercedes Benz of Ft. Pierce were all positive. I deal with Michele MacKinnon who is the very best in the business. She is accommodating and knowledgeable. Overall a very good car buyi positive. I deal with Michele MacKinnon who is the very best in the business. She is accommodating and knowledgeable. Overall a very good car buying experience! More
Bill Ray, possibly the best car salesperson that I have ever dealt with. Listens to what you want, doesn't try to sell you what he wants. Gives you time and space to make the decision that you feel is the ever dealt with. Listens to what you want, doesn't try to sell you what he wants. Gives you time and space to make the decision that you feel is the best for you, not the dealership. Knows his inventory like no other. Will watch for the correct car meant for you. I can not say enough positive things regarding this man. You will have to go out and meet him for yourself Thank you again Bill for making this purchase as memorable as my first purchase. Will see only you again when the time comes for my third. Lisa More
I walked into this dealership dreading the typical used car salesman scenario. i was fortunate enough that Mark Katerba was available and he immediately made me feel comfortable. i had found a used Audi f car salesman scenario. i was fortunate enough that Mark Katerba was available and he immediately made me feel comfortable. i had found a used Audi for sale and was visiting from about two hours away and told Mark i couldnt stay very long. Without hesitation Mark asked me if i wanted to take the car for a test drive which i gladly accepted. the car had to be moved off the showroom floor which takes some skilled driving techniques. Mark never hesitated to make me happy and off we went. Mark was very honest with me telling me he didnt know too much about the vehicle, as he only sold Mercedes. We had a wonderful conversation during our drive and Mark never got pushy about making the sale. he really seemed interested in getting to know me and what i was looking for. when we returned i told him that i needed to get on the road but that i was interested in the car. he had an offer for me within a few minutes and i told him i would have to think about it. he didnt chase me out the door trying to make the sale. about a half hour later Mark called me in an effort to sweeten the deal. again he was not pushy in any way and i actually felt like he wanted to go to bat for me, he wanted to make me happy and wasnt concerned about his end of the deal. long story short i got a phenominal deal from Dan Reif that i could not pass up. i drove over two hours back to the dealership and made the deal work. while waiting for all the paperwork to be prepared Mark stayed with me the entire time and we talked for almost two hours. and none of it was about the deal other than to compliment me on what a great car i had purchased. this dealership deserves the highest praise and should be the model for all dealershps to follow. i cant believe how rude car salesman can be especially when they count on guys like me to buy cars from them to make a living. i honestly feel like i made a new friend in Mark and i was sad to leave the dealership because i really enjoyed his company. Bravo to you Mark, you are truly top notch and i wish you much success in business. Go to this dealership and ask for Mark Katerba! More