Mercedes-Benz of Ft. Lauderdale - Service Center

Mario is very professional. He took me on time and addressed my issues…my car was washed and ready to go when I came to pick it up. He took me on time and addressed my issues…my car was washed and ready to go when I came to pick it up. More

I've owned many MB, but after relocating to Miami, the service at MB Miami was so horrendous that I vowed to never buy one down here again. I then decided to drive an extra hour to goto MB Lauderdale wher service at MB Miami was so horrendous that I vowed to never buy one down here again. I then decided to drive an extra hour to goto MB Lauderdale where I had the pleasure of meeting H. Vazquez. He was phenomenal. Service was impeccable, and what I would expect from a high end car dealer. I'll drive the extra miles to get this type of service. They put MB Miami to shame. More

Thanks to the Director Mary and my Representative Xavier my Mercedes GLB 250 has been fixed. Their Customer Service was top notch and I’m greatful. my Mercedes GLB 250 has been fixed. Their Customer Service was top notch and I’m greatful. More

People are very nice and kind technicians are excellent. I completely satisfied with the service I completely satisfied with the service More

At 8,000 miles on my brand new C300 I raised concern about my tires making excessive noise. I been told to buy new tires!!!! no other solution. After several attempts to speak to the general manager I w about my tires making excessive noise. I been told to buy new tires!!!! no other solution. After several attempts to speak to the general manager I was FINALLY allow to speak that that celebrity. I wish I never have to see him again. Major attitude, rude and very unprofessional. When I had no choice but replaced the tires for that cost me $700 I requested the old tires to be return to me so I can have somebody else inspect them. Unfortunately I have been told that the tires were discarded and surprisingly the truck that picks up all used tires just showed up at the dealership that particular hour and took them away. How convenient. And finally it only took me 3 appointments to replaced my wipers. How can new wipers be faulty?? strange, but maybe they were not new.....stay away More

James my service advisor was outstanding during my visit for repairs.Kept me updated the entire time my car was at your dealership for repairs.Kept me updated the entire time my car was at your dealership More

The staff was very friendly and the service provided was excellent. I did not have to wait around and when I picked up my car, the exit process was seamless. excellent. I did not have to wait around and when I picked up my car, the exit process was seamless. More

James Rubio and his team always welcome me with a smile and always to help . Always get me an Uber . and always to help . Always get me an Uber . More

My go to dealership for all my needs for my 2007 E class car,very pleased with the service over the yesrs. Thank you! car,very pleased with the service over the yesrs. Thank you! More

Although I wasn't able to get a loaner car when I brought my car into the dealership I was happy that my issue was resolved in a short period of time despite the work load they had. my car into the dealership I was happy that my issue was resolved in a short period of time despite the work load they had. More