Mercedes-Benz of Ft. Lauderdale - Service Center

Very nice experience Mercedes-Benz of Fort Lauderdale thank you. Very pleased with this visit I am nice service advisor made it an excellent experience. I hope that future service request as wonderful I thank you. Very pleased with this visit I am nice service advisor made it an excellent experience. I hope that future service request as wonderful I love my Car More

I’ve been going for my car’s service ever since I bought it here, a 2014 CLS550. The customer service is always excellent, fair and reliable. This time I was introduced to a new (for me) service rep, Chri it here, a 2014 CLS550. The customer service is always excellent, fair and reliable. This time I was introduced to a new (for me) service rep, Christopher J, who was extremely helpful, friendly, professional and quick. I always feel I’m part of a family here, highly recommended. More

I’m impressed with MB of Ft Lauderdale! My experience started with a phone call. I tried calling another dealership as it was a bit closer to my home but the phone rang endlessly and kept looping me whic started with a phone call. I tried calling another dealership as it was a bit closer to my home but the phone rang endlessly and kept looping me which had me upset and frustrated. My first time dealing with Mercedes Benz. I decided they don’t want my business. Then I tried your location. The call was answered in a reasonable time and the representative was polite, efficient and had s smile in her voice. She provided me all the details needed. Great! When I pulled into the service area, I was greeted by a very friendly young man who directed me where to park the car; this was my first visit. After taking my information he showed me where to sit and told me about the coffee area. Shortly after being seated, I was called to finalize the service request. Again this young man was polite professional and helpful. My vehicle was ready at the time promised, the exit was quick and smooth. My experience was great with the friendly, professional atmosphere. This is my dealership!!! More

Mike is the best. Trustworthy, communicates great and is efficient. He treats our family with respect and kindness. We are very happy with him and our service. efficient. He treats our family with respect and kindness. We are very happy with him and our service. More

Torrey is an amazing service provider. He made my visit very pleasant & easy! I’m thankful very pleasant & easy! I’m thankful More

Day and night from the Miami- Dade dealership. Fort Day and night from the Miami- Dade dealership. Fort Lauderdale- amazing people were able to accommodate me with respect and understanding. Nora was Day and night from the Miami- Dade dealership. Fort Lauderdale- amazing people were able to accommodate me with respect and understanding. Nora was able to find a loaner considering my situation within hours and made the appointment. She was very professional and outstanding communication.Maliak was very professional, knowledgeable and respectable. Will be returning back to the this location next time. Miami- Dade has much to be desired after Yvette left. Was disrespected and treated horrible at the Miami- Dade location with no resolution from the top manager. And the worst thing was the service advisor Justin who was having a bad day and took it out on me. Unprofessional and inexcusable. Thank again to the outstanding service at Fort Lauderdale More

Our Service Advisor, Mike Ferraro, is the best in the business, extremely knowledgeable, courteous and attentive. We have been customers for many, many years and plan to keep it that way. business, extremely knowledgeable, courteous and attentive. We have been customers for many, many years and plan to keep it that way. More

The service team is very good, however the sales team needs some work.They are very pretentious. needs some work.They are very pretentious. More

Exceptionally clean and friendly atmosphere. My service attendant was extremely courteous and kept me updated regarding my vehicle. While waiting I looked at the floor models and was ask politely if I need attendant was extremely courteous and kept me updated regarding my vehicle. While waiting I looked at the floor models and was ask politely if I needed assistance. More

Been a Mercedes customer for approximately 16 years, owner of two vehicles. That in it self indicates my satisfaction with Mercedes . The current service representative Manny Guzman is pleasure to d owner of two vehicles. That in it self indicates my satisfaction with Mercedes . The current service representative Manny Guzman is pleasure to deal with. More