Mercedes-Benz of Ft. Lauderdale - Service Center

Our service advisor, Mike Ferraro, is our "Go To Guy" at Mercedes-Benz Fort Lauderdale whenever we need anything done with our vehicles. He and the entire service team keep our AMGs running in top form. Mercedes-Benz Fort Lauderdale whenever we need anything done with our vehicles. He and the entire service team keep our AMGs running in top form. Why drive high performance vehicles, if service and attention is not available when need? Again, thanks Mike, for getting us in and out with minimum delay and not fuss. As long as you are with Mercedes-Benz of Fort Lauderdale, we'll continue to remain a customer of the dealership! More

Excellent service and support. Knowledgeable and friendly. Manny Guzman is an excellent service coordinator. We have owned a Mercedes in four states and this is the best dealership with whom we hav friendly. Manny Guzman is an excellent service coordinator. We have owned a Mercedes in four states and this is the best dealership with whom we have worked. More

My service advisor was excellent. He was quick. He was attentive. Great attitude. Knew the information about the car and very informative. Excellent! Should be commended attentive. Great attitude. Knew the information about the car and very informative. Excellent! Should be commended More

Mike Ferraro is wonderful. He always is there for me and over the last decade has provided excellent service advice. He welcomed me upon arrival, quickly assessed what needs to be, answers my questio and over the last decade has provided excellent service advice. He welcomed me upon arrival, quickly assessed what needs to be, answers my questions with clarity, and ensures the service on my mercedes is profiently attended to. On my most recent visits Peter superbly corrected 1) outside mirror retraction, 2) back-up camera screen visualization 3) comfort vehicle ride setting and 4) ensured proper tire inflation I was in and out so fast I didn’t have time to visit the dealership’s comfortable waiting room!!! Thanks Mike snd Peter fir making my visit— quick and complete …..you are the best !!! More

I recently had my used car serviced. My technician was Manny Guzman and was very professional and attentive. He clearly understood the issues and took care of the servicing needs. He followed up and com Manny Guzman and was very professional and attentive. He clearly understood the issues and took care of the servicing needs. He followed up and completed all servicing requirements. I highly recommend him and thank him for taking care of my car. More

Clean, organized, but no internal communication between serviceman and client serviceman and client More

I’mVery pleased Tom havePolo Vázquez as my adviser at I’m Very pleased Tom have Polo Vázquez as my adviser at Mercedes benz of Ft Laudedale. It was my best visit to have my car serviced. Thank You P I’m Very pleased Tom have Polo Vázquez as my adviser at Mercedes benz of Ft Laudedale. It was my best visit to have my car serviced. Thank You Polo Myreya Bauer More

I always receive first class, prompt and courteous service. I have a new Service Advisor, Christopher Jablonski, who was the best yet service. I have a new Service Advisor, Christopher Jablonski, who was the best yet More

Provided nice loaner. Polite service reps and greetings upon entry to building. Text updates regarding service status. Comfortable waiting area with beverages. Mercedes branded merch available in an onsite upon entry to building. Text updates regarding service status. Comfortable waiting area with beverages. Mercedes branded merch available in an onsite store. More

Had my car serviced took them 2 weeks fir a loaner car. Then after paying 13k in repairs my car had to be taken back in for more service 3 days later. Upon a second service it has taken more than 4 days to Then after paying 13k in repairs my car had to be taken back in for more service 3 days later. Upon a second service it has taken more than 4 days to receive a call from my service advisor telling me what’s even wrong with the vehicle. This has been a nightmare and most likely my last time doing business with Mercedes Benz Fort Lauderdale. More