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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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September 15, 2021

Tory went above and beyond to make sure my car with service in a timely manner he has a great personality GRACE customer service I would recommend friends and family to him that Mercedes More

by Cgreensword2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McInnis
Sep 16, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Ft. Lauderdale! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 13, 2021

Superb service; fast, efficient and very courteous service. Malik has provided outstanding customer service and experience More

by Rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik
Sep 16, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Rafael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 13, 2021

This dealership is one of the best because every employee is eager to help. The entire staff is friendly. I dealt with Todd and Torey. Both are very professional, personable and very knowledgeable when i More

by thiernoadiallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd and Torey
Sep 16, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 10, 2021

Interior of the vehicle was loaded with black grease and Steering wheel and center console needed a deep cleaning after being at the Mercedes-Benz Fort Lauderdale service center, I’m very disappointed that More

by Gari Gari
Friendliness
Recommend Dealer
No
Employees Worked With
M Ferraro
Sep 13, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Ft. Lauderdale take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 949-0623 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 10, 2021

thank you Rudy for going above and beyond for your customer. my car took longer than expected but Rudy keep me updated information about my car at all time. More

by triya
Recommend Dealer
Yes
Employees Worked With
rudy
Sep 13, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Triya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 09, 2021

Service advisor was prompt and courteous Felt is adobe was honest. Car ready when promised. Car rental was ready. No waiting time. Will be coming back More

by nydia99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McInnis
Sep 13, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2021

My service visit was scheduled with ease. Torey, my service advisor greeted me and handled the minimal paperwork promptly. After securing a loaner car, I was on my way! As always, Torey was professio More

by Jillgw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torey Williams
Sep 09, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 07, 2021

Excellent customer service. special thanks to Rudy and Hector. They both make feel me like a close family member . Thank you very much for the service. More

by enriqueorama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Torres, Hector
Sep 09, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 03, 2021

Mike Ferraro is the best Always honestAlways Mike Ferraro is the best Always honest Always professional Always has a smile He reviews the bill with you and explains it very thorough Makes More

by Chafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Sep 07, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

I want to acknowledge the support received from Christopher in Service - goes above abs beyond for his customers! Thank you Chris for your first class support More

by Kjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jablonski
Sep 06, 2021 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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