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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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February 13, 2022

My contact was good, I don’t have a strong opinion of the dealership itself More

by Bud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feliberto Pena
Feb 15, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Bud, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

February 12, 2022

convenience, accuracy, friendly advisors, concern managers, very knowledgeable technicians, your time is their concern, fast availability of shuttles and loaners , a great service. More

by attie700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Donnell, Orlando Dominguez, William Lynn, Mauricio Moreno, Michael Edwards, Peter McInnis
Feb 14, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 12, 2022

I have been impressed all three times I have gone by for excellent service here at this dealership More

by carolcofer62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G
Feb 15, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 09, 2022

I took my car for the first service and Customer services was friendly. It took no more than 2 hours. More

by Edgard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gusman
Feb 12, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Edgard, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 08, 2022

excellent customer service! good attention, fast service, kindness. Rodolfo Torres' attention was fantastic, good work 👍🏼 More

by Tatygonzalez79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Torres
Feb 11, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

Michael Farraro is my service advisor and he is simply the best. I had another issue with a tire. He got me in immediately and had my car repaired and read to go in no time. Mike is the best. More

by Rich Pravato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Farraro
Feb 10, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Rich, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2022

My Service Advisor Mike is the best. He is always available for any questions I have. He also listens to me and make sure my concerns are addressed. The service team is diligent in ensuring my vehicl More

by pamrange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Feb 08, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 05, 2022

Our service advisor was terrific. He kept in touch with Our service advisor was terrific. He kept in touch with us throughout the repair and tried to expedite it More

by Tsbourak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara , Peter McInnis
Feb 09, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

I brought my car in for a convertible top repair. Mechanical. The service was done completely, efficiently and professionally. My service advisor was polite, informed and respectful. I would gladly r More

by Philipkaplan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Peter McInnis
Feb 07, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

I brought in my Mercedes for an A service yesterday. The air conditioner was working before I dropped it off. Now that I drove it off, my AC is not working. I have to bring it back now to see what is the ma More

by nicholas.nola.smith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Peter McInnis
Feb 07, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello Nicholas, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (954) 949-0623 so we can work towards a resolution. We look forward to hearing from you. Take care!

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