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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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March 27, 2022

Professionals, they follow up with you, great costumer service. William helped me with some issues with my car and he went above a fb beyond More

by gmelissa11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Mar 30, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2022

Mike Is the most professional I dealt with . will recommend to my friends / family Mike Is the most professional I dealt with . will recommend to my friends / family More

by rpace98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McInnis
Mar 30, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 25, 2022

My experience coming to this dealership is always great. Tory, my advisor, is such an awesome individual. He’s caring, attentive, and very knowledgeable. I will continue to come here for all of my car care More

by Semi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory
Mar 30, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Fort Lauderdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 23, 2022

I love this dealer they are always attentive the service advisors are just that their advisers they don’t push they give the best recommendation and as a female I feel very comfortable with them. I have bee More

by Chrisl13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Peter McInnis
Mar 29, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Fort Lauderdale and we hope to be of service again in the future.

March 23, 2022

Had my 40,000 checkup on my vehicle yesterday. My service advisor, Torey Williams had me in and out in no time. He was very professional and made me feel as though my approval and satisfaction wer More

by dlw1
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Torey Williams
Mar 26, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 23, 2022

MB of Ft Lauderdale was superb during my recent vehicle service. Mike Lynn was exceptional and took care of my every need in a timely manner. More

by blakecarpentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McInnis
Mar 26, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 21, 2022

My new Service Advisor, Manny Guzman was absolutely awesome. I’m ecstatic to meet him. Never have any issues,car is always returned spotless. I know Manny makes sure all his clients vehicle’s are as we More

by ronald.kendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad
Mar 25, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 20, 2022

Manny and his team assisted me with my issues on my vehicle. I am very pleased with the service. More

by Munteanrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Guzman
Mar 23, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 18, 2022

Extremely slow not very friendly $800 for a key. Just a key to a car $800 I felt like I was robbed More

by Ruben Echaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tori
Mar 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Ruben, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0623. We hope to hear from you.

Mar 29, 2022 -

Ruben Echaus responded

The general manager can call me at any time my number is 954-647-4949. I’d love to talk to the manager to see what he has to say

March 16, 2022

Service was quick. Was provided with a ride back to my home as well as a pickup when car was finished. The best! More

by EUBERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
william lynn
Mar 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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