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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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November 15, 2023

excellent service very professional staff clean friendly environment , Mr. Rodolfo torres is one of the most friendly professional service writer i have ever delt with More

by naser_sharifeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Torres
Nov 18, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Naser, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

I have no complaints only when I came back to pick up my car I had to wait because they couldn't find it. That was not good because I expected to pick it up and go. I was hoping to get back to a tournamen More

by doctorweech
Recommend Dealer
Yes
Employees Worked With
Tameka
Nov 18, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

Always a pleasure dealing with Tori and the service department very fast service with very little wait time More

by loganlandaugls450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tori
Nov 12, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

The manager of the service department should not be working there. I’ve been a Mercedes customer for over 40 years had purchased probably close to 50 Mercedes-Benz . I will never buy another thing this More

by Louis PAOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chist
Nov 12, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Louis, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (954) 949-0623. We'd appreciate the chance to make your experience a positive one.

November 04, 2023

Amir was amazing! !! I have owned several Mercedes vehicles and I have to admit Amir was the best service advisor, I will absolutely recommend this dealership to famil More

by Doctorsbest03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Nov 07, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Fort Lauderdale and we hope to be of service again in the future.

November 04, 2023

The work on our SUV was done in a timely manner. We especially appreciate our advisor Francisco Moreno. He is very knowledgeable and was in constant contact. More

by trishn08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
Nov 07, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2023

bryan gonzalez was professional and has a great actitud my car was washed and ready to go when i More

by gibson74328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bryan gonzalez
Nov 03, 2023 -

gibson74328 responded

bryan gonzalez was professional and has a great actitud my ar was washed and ewady to go when i got there

November 03, 2023

Responsive detailed prompt service Clean need and courteous I luv it there It s always stress free More

by eyemd52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
Nov 06, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 26, 2023

Hipolito is a great service advisor. Great Experiene. Looking forward to be back. Great actitud and knowledge. More

by tvproducertony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Vasquez
Oct 29, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2023

They impressed me the work they did on my car. They took really good care my car. Need your damages fixed this is the place to go very professional and good at what they do! Thanks Gilbert More

by Vermanrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Oct 23, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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