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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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April 22, 2022

Very happy with the customer service in the service department starting from the representative who takes your call to the service advisor - Chris Jablonski gives 5-Star service. I always feel that th More

by marciderrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jablonski
Apr 25, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Fort Lauderdale. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 20, 2022

Efficient service. Would have liked a car clean to have been done - it was offered at the time of pick up but I thought that would have been scheduled and completed b More

by dave.e.brown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Apr 23, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 19, 2022

Sales Service the best by far. Personably knowledgeable and Honest. They all go the extra mile to satisfy the customer 👍👍👍 More

by Centuryccl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jablonski, Peter McInnis
Apr 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2022

In my last service the washer fluid was not Régulo and the car was very dirty. Thus is the only brand of this category that does not I figure car wages and detailed. I should not have to pay $65+ to have More

by galaxy7230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t recall that’s how insignificant he was
Apr 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (954) 949-0623 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 16, 2022

Everyone was friendly and helpful. Mike Ferrara in service was the best. He kept me informed and assisted at pick up. More

by Jdorn327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
Apr 20, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2022

Everything about my car service was very good. However, I needed body work. After a week of waiting for a quote (and contacting them several times during the week, I did not receive any quote. More

by pflah66
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosenfeld, collision Estimator Totally unresponsive, Peter McInnis
Apr 20, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0623 to discuss what we can do to help.

April 15, 2022

Excellent serviceman information given is honest and onspot. Very friendly always willing and available to help you out with correct infotmation, time needed for repair to help schedule your time, Woul More

by Karteni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferraro
Apr 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 15, 2022

This dealership is the best. . Individuals are knowledgeable, friendly, and efficient, and makes you feel welcome. More

by 15graziella9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Garcia and Christopher Jablonski, Peter McInnis
Apr 18, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

Scheduling was not a problem. Appointment date was easy to make and available. Payment fir services was alittle high. More

by milfordwinklebus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Farrero
Apr 18, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 949-0623. We would appreciate the chance to turn your experience around.

April 14, 2022

This location is always busy with many South Florida Mercedes drivers but they will always take care of every customer. I highly recommend my service advisor Torey as he always takes great care and trea More

by mmeyer305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torey Williams
Apr 16, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Fort Lauderdale. We always strive to provide personable and excellent customer service. Thank you again for the review!

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