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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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June 17, 2022

Xavier was a great communicator. We brought in our e-class for service and the team noticed our tires needed to replaced. All of the work was completed and the car was ready earli More

by David L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
Report | Print
Jun 20, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 15, 2022

Best experience I’ve had in awhile. Last several times the level of service for Mercedes was lacking. Thanks Rodolfo. More

by Brad M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Torres
Report | Print
Jun 16, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 13, 2022

One week to replace a battery which I could have done in a matter of hours for half the price. More

by rhaber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dunno
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Jun 14, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (954) 949-0623. We'd appreciate the chance to make your experience a positive one.

Jun 14, 2022 -

rhaber responded

I appreciate the response and would like to be clear that my service executive (Chris Jablonski) was top notch and did everything he could to accommodate me. He is a pleasure to deal with and the best part of the experience.

June 13, 2022

This AutoNation dealership is awesome. I have had a very nice experience the few times I have visited them. Great customer service. Keep up the good job. More

by harleyramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blair III
Report | Print
Jun 14, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2022

Thanks to the Mercedes Benz of Ft. Lauderdale team for doing great repair work and providing excellent customer service! More

by Kal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Jeff and Mike Ferraro
Report | Print
Jun 13, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 10, 2022

The service provide by the dealers was professional and accommodating to my needs; I was extremely happy with the quality of service provided. More

by Srb2512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk.
Report | Print
Jun 13, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 07, 2022

Very professional team. Caring about every client and every car. Special thanks to James for high professionalism and willingness to help. More

by Dmitry.khmelnitskiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 08, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Dmitry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for your feedback! We hope you have a great day!

June 06, 2022

This Dealer has convenient hour with friendly staff there to assist along the way of your service needs. More

by aileeng28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jun 07, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 06, 2022

Great facilities and amazing staff; did not get drenched during a tropical storm and was assisted within 3 minutes of dropping off my car. More

by DT94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feliberto Pena
Report | Print
Jun 07, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 03, 2022

Very courteous service. My service advisor Mike Ferraro is the best. Can always get an appointment when you need one. More

by swillinger12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Report | Print
Jun 06, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

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