Mercedes-Benz of Ft. Lauderdale - Service Center
Fort Lauderdale, FL
521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center
There is nothing special about this dealership. Service Prices are high, and competency level of the girl that took appointment is non existent. Scheduled an appointment for express service, the gi Service Prices are high, and competency level of the girl that took appointment is non existent. Scheduled an appointment for express service, the girl said I will have my car the same evening. I get there and service advisor tells me I need to leave car over night. In the mean time it took me 40min to get there and client waiting on me after my appointment. They don’t have a loaner vehicle. Ended up leaving my car, and taking Uber as I didn’t want to waste more time by coming back. The girl was incompetent in delivering basic information while setting appointment. Didn’t feel like they valued my time, my money. 3 stars is too generous. 1 star at best. No stars is better. Why would I recommend the dealership ? I bought my car there. I love my car! The product is great! Service non existent, the car - I really enjoy it! It’s my perfect little world , outside of the incompetence of some humans that is so irritating. More
What an efficient and professional experience with a knowledgeable and friendly staff! My service was thorough and correctly quoted. As this was my first visit since moving from Ohio, my husband and I knowledgeable and friendly staff! My service was thorough and correctly quoted. As this was my first visit since moving from Ohio, my husband and I will continue to have our cars serviced with this team. More
Service was quick and great! My service advisor kept me informed. I was in and out for maintenance checkup in no time. Good service is appreciated. My service advisor kept me informed. I was in and out for maintenance checkup in no time. Good service is appreciated. More
Customer service was excellent but the parts that were supposed to be replaced only half arrived I damaged. So now I have to come back and I have yet to receive a call if the part has arrived. supposed to be replaced only half arrived I damaged. So now I have to come back and I have yet to receive a call if the part has arrived. More
I had a very good experience at Mercedes-Benz of Fort Lauderdale. I would like to thank my service advisor, MANUEL GUZMAN. He made sure that my car was done right and on time. Lauderdale. I would like to thank my service advisor, MANUEL GUZMAN. He made sure that my car was done right and on time. More
The service is excellent and my service advisor, Xavier Alsina is excellent. He give me all the information that I need relate to my service and call me right away when the vehicle was ready. Alsina is excellent. He give me all the information that I need relate to my service and call me right away when the vehicle was ready. More