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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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August 25, 2022

Great communication with the sales team and great service. Really fast turn around on the work completed. Thanks again! More

by Molejnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave,Mike
Report | Print
Aug 30, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

Super expensive dealer. Wanted to charge me $1200 for a car service, I went to an authorized shop somewhere else and paid $250. I will never ever service my car here again. More

by eduardo brender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
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Aug 31, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello Eduardo, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0623 to discuss what we can do to help.

August 25, 2022

Expeditious and prompt and to the point. Was straight forward in what needed to be done with accurate pricing and quality. More

by Chefhaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T. Williams
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Aug 30, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2022

My service advisor Tori Williams is always amazing and knowledgeable! He makes every experience great! More

by marilynedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Williams
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Aug 27, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Marilynedee, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Fort Lauderdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 21, 2022

Scheduling my appointment was a breeze and staff were very professional and friendly my car were done on time as promised. More

by Mozeleine Williamson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Guzman
Report | Print
Aug 26, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello Mozeleine, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 16, 2022

Mike in Service took great care of us. he made sure al our concerns were addressed in a timely manner. More

by LLWIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Report | Print
Aug 20, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 11, 2022

Everyone was very helpful and nice service advisor Mike was awesome and the loaner dep was very nice More

by almroyb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Report | Print
Aug 16, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2022

My Service agent was very professional and updated me every step of the way till my repairs were done. I am also satisfied with the quality of repairs. More

by paulmensah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torres
Report | Print
Aug 13, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Paulmensah, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2022

Everyone is courteous and helpful! Michael Ferrari was extremely professional and he went above and beyond to ensure that I received excellent service. I am very grateful! More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrari
Report | Print
Aug 12, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Laura, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 05, 2022

Great customer service, great staff , special thanks to Mike Ferraro very professional nice and helpful More

by vnss615elba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike ferraro
Report | Print
Aug 09, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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