Back

Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

Sort by
September 02, 2022

Long time spent well basically just changing oil; Difficulty and getting someone to assist with various questions about the GPS, etc. More

by docsnarpets28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t keep who actually worked on the car
Sep 07, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0623 to discuss what we can do to help.

September 01, 2022

Respectful Reliable Informative great all around premium customer support try his is very detail oriented More

by jjasonejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hipolito
Sep 05, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 01, 2022

Like Mike Ferraro. He is great & has been taking care of my vehicle since 2006. More

by Jbsells
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro Mike is Service person & he is execellent.
Sep 05, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2022

This dealership never gives anything less than amazing service !!!! Thank you to Rudy who truly accommodated me on very short notice and made miracles happen. My car needed an emergency service . Rudy ini More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
Sep 04, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2022

Brought my car in for a recall issue , service advisor was knowledgeable and attentive to my concern . Car was serviced and I was assured the there was no issue with recall . Great service, More

by vsdnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Sep 03, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 29, 2022

Excellent service while doing the service on my new suv Robert was super professional and efficient More

by Jetsetnyliving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 03, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 26, 2022

Always provide excellent service, very professional, very prompt, finding the problem, and resolving it. Thank you so much. My Service Advisor Torrey Williams alway provide me with Excellent Customer Service More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Williams
Aug 31, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 31, 2022 -

Ginny responded

Thanks!

August 26, 2022

Highly-qualified service. Professional work done. Fast service and fast feedback. Friendly staff. Excellent service. More

by ngurkina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferraro
Aug 31, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2022

Easy to make an appointment, service professional was courteous, kind and explained what was to be done and the cost and the time it would take. He was done sooner and under cost - what better service t More

by Keithedjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jablonsky
Aug 30, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

The service is excellent and is very much appreciated. the fact that my car is returned after service with a car wash. More

by Rburnslawyer
Recommend Dealer
Yes
Employees Worked With
Manny’
Aug 31, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
29
...