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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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September 30, 2022

Joe with the at home delivery process along with going over vehicle thoroughly made everything easy. More

by Juggernaut27victory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Joe and Walter
Oct 07, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2022

Thank you for being so patient with me with me with my car Tori Williams was great My wife and I are really considering leasing options for our next car More

by cbrown007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrie Williams
Oct 03, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 26, 2022

Excellent customer service! Everyone is very friendly and work gets done in a timely manner! Couldnt of picked a better dealership More

by kierstanm22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudi
Oct 01, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

Got my car back and the radio had been tampered with. In addition they took a week to take care of a job that should have been a 1 day job. The dealership knew of this problem since May of this year and More

by Dsruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Oct 01, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Dsruth, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 949-0623 -- we hope to hear from you soon.

September 25, 2022

I wasn't please with the Lift ride (a large white dirty van) Bad business More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary and the young lady
Sep 29, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 24, 2022

As a new customer of this dealer, whether I stop by to fill tires or have our vehicle maintained, the staff are friendly and welcoming. I have visited a total of 4 times and have always left feeling good More

by BrianKTrimble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jablonski and other supporting staff
Sep 28, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 23, 2022

I had to check the brakes at GL550 based on factory recall . An appointment was made one week ahead. The service was late . My car stayed in the service for 3 days although the promise was to have it More

by petarmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 27, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to leave us feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (954) 949-0623 so we can work towards a resolution. We look forward to hearing from you.

September 20, 2022

Service as always was excellent and Mike Ferraro did an outstanding job in taking care of me. THis was an unscheduled, emergency situatuion and Mike handled it wonderfully. More

by RWHarrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Sep 24, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2022

Wonderful, uncomplicated and easy service. Very happy to owner of Mercedes and have it will Care Ford by Mercedes Benz of Fort Lauderdale More

by Rct319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika
Sep 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2022

Xavier was amazing got in and out within few hours . I got car serviced and a nice wash simple the best. More

by Alejandrosoto1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
Sep 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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