Mercedes-Benz of Ft. Lauderdale - Service Center
Fort Lauderdale, FL
521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center
I was a bit skeptical at first when choosing this dealership for service. The sales team is rude and condescending, but Manny and the service team were awesome. Great communication, car was services dealership for service. The sales team is rude and condescending, but Manny and the service team were awesome. Great communication, car was services and everything was explained clearly. Manny walked us through the whole process and the loaner was perfect. I would definitely return… for service. More
I was very happy with my service rep. Rob. He was very professional and helpful. He explained my service needs and promised to call if anything else came up. Great job Rob. Rob. He was very professional and helpful. He explained my service needs and promised to call if anything else came up. Great job Rob. More
I worked with Service Advisor Mr. Rodolfo Torres and I was extremely disappointed to say the least. He took my E550 Convertible in for a visual inspection and after an oil housing rep Rodolfo Torres and I was extremely disappointed to say the least. He took my E550 Convertible in for a visual inspection and after an oil housing repair, the motor is now badly damaged as a result of overheating because of coolant lines becoming loose, the engine leaking oil and the hood paint was damaged. Just be very careful taking your vehicle to this dealership. The service director Mrs. Donnell does not return phone calls, neither does the the General Manager Mr. Hummel and neither ever did the service advisor. This dealership seems to be in total chaos !!! It was just a nightmare experience ! More