Back

Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

Sort by
January 05, 2023

I was a bit skeptical at first when choosing this dealership for service. The sales team is rude and condescending, but Manny and the service team were awesome. Great communication, car was services More

by W.vicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 07, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 31, 2022

I was very happy with my service rep. Rob. He was very professional and helpful. He explained my service needs and promised to call if anything else came up. Great job Rob. More

by Merris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blair
Jan 03, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Merris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 30, 2022

Felibeto Pena was Professional and Courteous and kept me informed while the car was being serviced More

by jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felibeto Pena
Jan 03, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

December 29, 2022

Dealshio is beautiful and efficiently run. Staff are all working together to make your experience a good one. More

by Swood.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 02, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Swood, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 29, 2022

they have the best service. Very professional on e More

by chendo2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
Jan 02, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 28, 2022

I worked with Service Advisor Mr. Rodolfo Torres and I was extremely disappointed to say the least. He took my E550 Convertible in for a visual inspection and after an oil housing rep More

by Ricardo S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Donnell, Giff Hummel, Rodolfo Torres
Jan 01, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Ricardo, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0623 to discuss what we can do to help.

December 24, 2022

They have the best service ever. Everyone is professional. They are so kind and precise. More

by Mohammad Albadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pina
Dec 27, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Mohammad, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 24, 2022

Local dealer effective efficient courtesy techs are helpful and the waiting room is inviting for clients. More

by joannrusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Torres
Dec 27, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Joannrusso, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

December 19, 2022

Fast,respectful and honest. Rudolf was thorough and help me get a drive(Lyft) back and from dealer. More

by Francine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudolph (Rudi)
Dec 21, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Francine, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 18, 2022

Prompt and courteous service. James was Professional and went the extra mile when he reminded me of what I left in the loaner More

by tessy.breceus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Tessy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
23
...