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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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January 20, 2023

I’ve bought two cars from your dealership my experience was very good and enjoyable. My last experience for service last week reassures why I favor your dealership. James in the service department was fant More

by JCCUCHETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
Jan 23, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, Thank you for your kind review; we are happy to pass along your comments to James here at Mercedes-Benz of Fort Lauderdale! Feel free to stop by if you ever need any more help.

January 18, 2023

Thank you James and the service team for always taking a good care of my car. You guys kept me informed every step of the way, I really appreciate that! More

by Valentina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rubio
Jan 22, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Valentina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2023

I brought my car for service under the manufacturer warranty. Service Advisor Robert Blair was knowledgeable and easy to communicate. Leo More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blair
Jan 20, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Leo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. If you ever need help, just give us a call. Happy motoring!

January 16, 2023

Robert Blair is very helpful . and one of the best advisors I have been dealing with for the past 10 years. The only reason I am still with Mercedes. More

by marbellitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT BLAIR
Jan 20, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. If you ever need help, just give us a call. Happy motoring!

January 13, 2023

Mike Ferraro has been our representative for a long time and he is the best! More

by dmm515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Jan 18, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 13, 2023

fui muito bem atendido por Rodolfo servico bem executado tempo de espera aceitavel em instalações confortavel e agradavel More

by iank
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rodolfo
Jan 18, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 11, 2023

I was very pleased with the rep. He was very efficient and attentive to getting me in and out quickly. I highly recommend him. My only frustration was with picking the car up. I h More

by jsquarok
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Blair
Jan 17, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (954) 949-0623 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 10, 2023

Beside it's loaner unavailability/policy, this dealership is great. Excellent workers and service managers More

by Satisfied customers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Long
Jan 13, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 08, 2023

The wait for a repair appointment is generally weeks and even for minor stuff spends at least 48-72 hours at the dealership More

by mercSclassowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 11, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

Rudy rhe service tech is awsone he gets everything right all the time never a problem More

by Thonas4259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Jan 10, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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