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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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February 09, 2024

Had 2 appointments. First appointment I arrived and then told warranty work had to be canceled. 2nd appointment, left car all day. Only to be told that the warranty s More

by Talleho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nora
Feb 13, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (954) 949-0623 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 04, 2024

Chris Jablonski was very good and knowledgeable to work with. Friendly and outgoing. Helped me with all my needs and questions I would ask. Has a very good friendly outgoing positive attitude!! More

by Artandsueyarosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jablonski
Feb 06, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2024

The service was quick and painless. The representative explained everything clearly and made sure the wait wasn’t long. I will bring my car there in the future. More

by Minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Feb 03, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2024

The dealership, as a whole, is above average. Christopher Jablonski, however, is absolutely THE BEST automotive customer service specialist I've ever dealt with - anywhere (I've lived in a lot of More

by rozpie
Recommend Dealer
Yes
Employees Worked With
Chris Jablonski, Elvis
Feb 03, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 25, 2024

Romario Cruz in the service department was very helpful. He was very attentive and was able to find the issue with my car. More

by Gilda Mora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romario Cruz
Jan 27, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 08, 2024

I find this to be one of the better run dealerships, because sales communications with service is outstanding More

by dr Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Aninia
Jan 11, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Dr Kevin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

Excellent customer service and attention to detail. Great communication from sales and service advisors when needed. I highly recommend. More

by Pagraci421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Jablonsky
Dec 16, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Fort Lauderdale and we hope to be of service again in the future.

December 12, 2023

Great service department. They do a first class job. And my car is always returned nice and clean. More

by lamar30346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo and Christopher
Dec 14, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2023

Great professional service (as usual) Would not consider going anywhere else....the best staff and facility More

by cldg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Dec 09, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

I took two cars in for service. I Met Bryan at service and he was very attentive and professional. More

by lcruzmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan
Dec 09, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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