Back

Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

Sort by
February 23, 2023

It was no hassle ,all was done in timely matter. Mario service advisor guided me every step of the way,It was great experience .Thanks More

by Just me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romario Cruz
Feb 24, 2023 -

Just me responded

Great service

February 23, 2023

I had an appointment on 02/21 at 10:00 am for my GLC 300 SUV 2 years service. I got there 10 minutes before, so had time to drink some coffee. Mr. Christopher called me at 10:00 o’clock sharp, so I left my More

by Edgard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Christopher
Feb 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Edgard, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

February 22, 2023

Easy to book appointment. Serviced right on time. Very professional attention. Car was ready same day. Liked transportation to/from home with Lyft. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 25, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Luis, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Was able to get a quick/efficient appointment for tires and oil change the next week! More

by chelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Chelle, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Hipolito in Service Department was really helpful and professional, i took a GLE 63 to fix the sunroof and the follow up he did in that issue was amazing. More

by nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito
Feb 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Nelson, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2023

Very disappointed recently had car serviced. Car was ready. First they couldn't find the key. It took them one hour and 37 minutes.to retrieve it. Had to ask multiple times . The car was righ More

by NancyAnzalone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory I think, not who my regular guy is.
Feb 24, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Thank you, Nancyanzalone, for reaching out to us. Your opinion plays an integral part in our customer service. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 949-0623 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 21, 2023

Excellent service. Romario was professional and courteous. Higly recommend this dealership for service. Thank You More

by drjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romario Cruz
Feb 25, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

James is a great professional, available and good advice. Important for me to know he is my contact. More

by Laurent OUAZANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James RUBIO
Feb 23, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Laurent, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

Paid $1200 for a B service on a mercedes which was just an oil change and multi point inspection. Definitely felt ripped off and will look for other dealers in the area. This was my first visit with them. More

by Edwinh1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel guzman
Feb 23, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0623 to discuss what we can do to help.

February 18, 2023

Terry, my service guy, vas very polite, he was on top of my case, calling me & letting me know about my car. More

by Xoxbmirjana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Feb 22, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. If you need more help, our team is available to talk -- safe travels!

...
19
...