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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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April 08, 2023

The process couldn't have been smoother. Had transmission replaced under warranty - no questions asked. My car runs wonderfully again. Everyone at the dealership was very helpful. More

by MrKev33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blair
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Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 07, 2023

Professional service Customer focused Complimenting Uber to home and return to dealership Only disappointing feature is no snacks in waiting room More

by SHELDONSAVITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romario Cruz
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Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

I purchase my vehicle here and the sales team made the process fast and easy. I also service my vehicle here and they were very professional and courteous. More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa
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Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Terry, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

There is no urgency to help certain people that comes in there. They just push me to the side. Like he can wait till I get to him that is bad. More

by Wallace19624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’d rather not say
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Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0623 to discuss what we can do to help.

April 06, 2023

The honest fastest and reliable dealer in Miami. Recommend to all Mercedes-Benz owners ,trusted facilities for all old customers for many years. More

by matzev-george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feraro
Report | Print
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

Good dealership but not good value. Costly service and even more costly for sales with price gauging. More

by David.shin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Report | Print
Mar 30, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi David, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value . we hope you'll consider us again in the future!

March 26, 2023

Professional treatment. Dedication to respond to your needs. Attention to details. Great customer service. On time service, delivered as promised, covered all details More

by rivasjj
Recommend Dealer
Yes
Employees Worked With
Tocer
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Mar 30, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 24, 2023

James Rubio is always taking care perfectly, if it’s only regular service 1,5-2 hours and good to go! More

by Sergey
Recommend Dealer
Yes
Employees Worked With
James Rubio
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Mar 29, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Sergey, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2023

Chris is the best service advisor in the 25 years that I have owned Mercedes Benz SUVs. His advice, attention to detail, professionalism, and vehicle technical knowledge are impressive. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Jablonski
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Mar 28, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

They were on time with my appointment and had the car ready in a timely manner. Mike, the service advisor, is always very helpful. More

by jappy26
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
Report | Print
Mar 28, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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