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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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May 05, 2023

Tameka Long was incredible. She was highly attentive and kept in touch during the entire process. she made it super easy More

by CBAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tameka long
May 08, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 02, 2023

Courteous staff. Although I spent a limited time than expected the surroundings was pleasant and accommodating. More

by wtsngbsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
May 05, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2023

Hi, Tameka Long is the most empathetic, trustworthy, professional and customer care focused representative I have ever met. I have owned countless vehicles with service contracts; she has exceeded my ex More

by Dr B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tameka Long
May 05, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

Mike F. is excellent, very professional, knowledgeable and helpful. Mike has always been there for me when I needed emergency service. More

by nycclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
May 03, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

Excellent attention, professional people, excellent installations and beautiful new cars in exhibition and good coffee More

by Roberto Cobucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service and Tony Guevera in sales
May 01, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello Roberto, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 27, 2023

As in every dealership, people make the difference. Mike Ferraro is a fantastic Service Manager at Mercedes of Fort Lauderdale. He is knowledgeable about all Mercedes models, and he understands his cus More

by Jkelly5646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
May 01, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 24, 2023

Great service at Mercedes Fort Lauderdale. They always assign Xavier to me. He provides great customer serivce. More

by chrisbuchanan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Apr 27, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 24, 2023

The people were friendly and the service performed on the car was finished in a timely fashion More

by barrywallace1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 27, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

April 12, 2023

Mike Ferraro my wonderful and professional service adviser once more provided me with an excellent service, mercedes benz of Ft Lauderdale is lucky to have him advising customer. More

by Japaragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

Had appointment for rear view camera recall. When I got to dealership, I was told that the recall could not be done because of computer problem. I had driven 40 minutes to get to the Fort Laude More

by Talleho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Romero
Apr 26, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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