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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
521 Reviews

521 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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May 12, 2023

Service advisor was excellent , knowledgeable , attentive etc . Very pleased with my visit as always. Highly recommend Christopher jablonski to customers that I have questions or concerns during their visit More

by Laurence
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER JABLONSKI
May 16, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Laurence, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Fort Lauderdale and we hope to be of service again in the future.

May 12, 2023

Mercedes is no longer a prestigious company like it used to be , never a loaner is available, Mercedes lounge let to be desire compare to other car dealerships!!! More

by ssigsimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Blair
May 16, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (954) 949-0623. We'd appreciate the chance to make your experience a positive one.

May 12, 2023

The attention of people in dealership is awesome The technical services are very professional and knowledgeable More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Vazquez
May 16, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Roberto, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 12, 2023

Torrey Williams is and has been a reason why we continue to service our 3 Mercedes at Fort Lauderdale. We also have a new one on order. More

by gharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Williams
May 16, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 12, 2023

Very professional! Everything was on time just like promised! Loaner was nice and clean! Our customer service representative Robert always caring and helpful. Bob Broo More

by Aquashieldusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 16, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 10, 2023

Great people to do biz with. will recommend to a friend. very pleased. look for Chris J. More

by fmoreno-tello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno.
May 12, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. We appreciate your recommendation of Mercedes-Benz of Fort Lauderdale and we hope to be of service again in the future.

May 10, 2023

Easy to get an appointment , however one must make a early request for a loaner More

by Jeanmmartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 12, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Great service and facility time waiting friendly associates fast appointment available Short waiting time thank you More

by Valcasal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipólito Diaz
May 12, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Valcasal, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Excellent results. Polo was great!! I am glad I have the extended warranty!!!!!!that is all More

by donatosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
May 11, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Donatosr, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 07, 2023

Robert Blair, service advisor is very knowledgeable and professional! Always respond to the phone calls and stay’s on top of the problems until it solved. Pleasure to deal with More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blair
May 09, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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